Summary
Overview
Work History
Education
Skills
Community Service
Summaryofqualifications
Timeline
Generic

DAYLEN J. EDWARDS

Houston,TX

Summary

To apply background in leading teams, delivering exceptional customer experiences, and business development to contribute to an organizations’ revenue growth and long-term profitability.

Sales/Business Development Ensured cash was always accurate at opening/closing of shift Established relationships with existing customers and promoted upsells Collaborated with leadership on goals and strategized on goal setting and attainment Assisted customers with making educated decisions on services and products Leadership Operated forklift to manage warehouse packaging deliverables and receivables Provided leadership and trained, developed, and coached new warehouse associates Maintained clean business environment and ensured appropriate display of products Coordinated residential and commercial moving projects with team of movers Customer Service Possess in-depth product knowledge to educate customers on appropriate solutions to meet their needs Communicate with customers to handle potential objections and provide timely resolution of problems Addressed customers inquiries to resolve issues in a timely and accurate manner Resolved customer complaints and provided solutions to maintain customer loyalty

Overview

9
9
years of professional experience

Work History

Warehouse Associate

Pepin Distribution
11.2021 - 06.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Studied and helped do quality control
  • Forklift experience
  • Pallet jack experience

Warehouse Associate

PepsiCo
08.2019 - 11.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Studied and helped do quality control
  • Forklift experience
  • Pallet jack experience

Mover

Two Men and a Truck
06.2017 - 07.2019
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to Number lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Drove a box truck to deliver items.

Cashier

QuikTrip
08.2015 - 03.2016

• Very consistent work on my feet.

• Cashier and money handling.

• Food services.

Education

Hillsborough Community College
01.2019

Associate Of Business Administration - Business Administration

Minnesota State Technical College
Fergus Falls, MN
08.2016

High School Diploma -

Ladue High School
05.2016

Skills

  • Generating leads, building new relationships, and closing deals
  • Ability to showcase products and services in a compelling way to increase sales
  • Negotiating and reaching customer goals using creative problem solving
  • Able to work in any working conditions
  • Fast learner and determined to learn the job and get it done

Community Service

Almost Home, Volunteer, 01/01/15 - 12/31/17

Summaryofqualifications

Ensured cash was always accurate at opening/closing of shift, Established relationships with existing customers and promoted upsells, Collaborated with leadership on goals and strategized on goal setting and attainment, Assisted customers with making educated decisions on services and products, Operated forklift to manage warehouse packaging deliverables and receivables, Provided leadership and trained, developed, and coached new warehouse associates, Maintained clean business environment and ensured appropriate display of products, Coordinated residential and commercial moving projects with team of movers, Possess in-depth product knowledge to educate customers on appropriate solutions to meet their needs, Communicate with customers to handle potential objections and provide timely resolution of problems, Addressed customers inquiries to resolve issues in a timely and accurate manner, Resolved customer complaints and provided solutions to maintain customer loyalty

Timeline

Warehouse Associate

Pepin Distribution
11.2021 - 06.2024

Warehouse Associate

PepsiCo
08.2019 - 11.2021

Mover

Two Men and a Truck
06.2017 - 07.2019

Cashier

QuikTrip
08.2015 - 03.2016

Hillsborough Community College

High School Diploma -

Ladue High School

Associate Of Business Administration - Business Administration

Minnesota State Technical College
DAYLEN J. EDWARDS