Summary
Overview
Work History
Education
Skills
Timeline
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Daylen Jolley

Ruther Glen,VA

Summary

Dynamic Refrigeration and Air Conditioning Technician with proven expertise at Goode Refrigeration, excelling in leak detection and system optimization. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at performing preventative maintenance and installations, ensuring compliance with safety standards while fostering a collaborative work environment. I am hardworking and willing to give my all to people that are willing to give me their all. I am extremely loyal, love hard work, and mechanically inclined. I am a young male looking for a life time job I can grow and create a career through hard work and dedication.

Overview

4
4
years of professional experience

Work History

Refrigeration and Air Conditioning Technician

Goode Refrigeration
09.2022 - 04.2025
  • Optimized system performance by detecting leaks, repairing or replacing damaged components as needed.
  • Collaborated with team members to complete complex installations and repairs within tight deadlines.
  • Enhanced customer satisfaction by addressing and resolving service complaints promptly and professionally.
  • Demonstrated expertise in troubleshooting a variety of commercial refrigeration units leading to swift resolution of issues during service calls.
  • Performed comprehensive preventative maintenance tasks tailored specifically to prolonging the life of each unique system.
  • Conducted routine pressure tests which ensured proper functionality while reducing risk factors associated with faulty equipment.
  • Streamlined workflow processes by maintaining an organized inventory of tools, parts, and supplies necessary for jobs. The company supplied us with a vacuum and a reclaimer. Therefore, I do not own those tools but willing to save up and buy.
  • Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
  • Performed predictive, preventive, and corrective maintenance on diverse systems.
  • Transported refrigeration units and trailers to customer locations.
  • Read and interpreted blueprints to understand different models.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Inspected cooling systems and identified potential problems.
  • Repaired and replaced faulty motors, blowers, switches and compressor units under the supervision of a full mechanic. I am a junior mechanic.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Worked on both home and business units for maintenance, repairs, and new installations.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Supervised and instructed assistants.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.

Sales Associate

Petco
02.2022 - 09.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Supervisor

Sheetz
11.2020 - 01.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

High School Diploma -

Fauquier High School
Warrenton Va
05-2018

Skills

  • Filter replacement
  • Refrigeration troubleshooting
  • Electrical wiring
  • Equipment installation
  • Fan coil units
  • Refrigerant recovery
  • Leak detection
  • Preventive Maintenance
  • Customer service
  • Mechanical skills
  • Pressure testing
  • Soldering
  • Safety
  • Wiring
  • Heavy lifting
  • HVAC installation and maintenance
  • Teamwork
  • Teamwork and collaboration
  • Team player
  • Problem-solving
  • Time management
  • Piping and brazing
  • Attention to detail
  • Flexible and adaptable
  • Listening skills
  • Leak checks
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • HVAC and refrigeration systems
  • Team collaboration
  • Machine operation
  • Active listening
  • Adaptability and flexibility
  • Decision-making
  • Wiring testing
  • Physical strength

Timeline

Refrigeration and Air Conditioning Technician

Goode Refrigeration
09.2022 - 04.2025

Sales Associate

Petco
02.2022 - 09.2022

Supervisor

Sheetz
11.2020 - 01.2022

High School Diploma -

Fauquier High School

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Daylen Jolley