Daylie Drwal
IL
Summary
Dynamic and results-oriented Professional Hairstylist with a proven track record. Excelled in enhancing client satisfaction through custom consultations and innovative style recommendations. Skilled in relationship building, advanced communication, and Illinois cosmetology licensure. Demonstrated ability to uplift salon operations and client experiences through continuous learning and team collaboration. Observant team player who adapts to changing client demands and consistently achieves excellent results through precision and creativity.
Overview
8
8
years of professional experience
Work History
Professional Hairstylist
Rue 62 Salon
01.2021 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Contributed to salon marketing efforts by creating engaging social media content showcasing unique looks.
- Assisted junior stylists in improving their skills by providing guidance on technique execution during their learning process.
- Maintained a clean and safe work environment by following salon protocols and industry hygiene standards.
- Built a loyal clientele base through exceptional customer service, consistent results, and professional demeanor.
- Identified areas of improvement in salon operations, suggesting changes that led to increased efficiency.
- Answered phone calls and emails to schedule client appointments.
- Attended industry workshops and conferences to stay current on the latest trends, styles, tools, and techniques.
- Certified in various extension application methods; increasing service offerings available to clients at the salon.
- Fostered a welcoming atmosphere within the salon through friendly interactions with clients and team members.
Professional Hairstylist
Sharon Daniel Salon
10.2016 - 12.2020
- Consistently met appointment scheduling demands while ensuring timely service delivery and client satisfaction.
- Streamlined appointment booking process by keeping accurate records of client contact information and appointments history.
- Collaborated with colleagues to create cohesive looks for bridal parties and other group bookings.
- Educated customers on products to maximize benefits.
- Able to resolve guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Associate of Applied Science - Cosmetology
Regency Beauty Institute
609 Randall Rd, Elgin, IL 6012309-2016
High School Diploma -
St. Charles North High School
Saint Charles, IL05-2015
Skills
- Quick learner
- Detail-orientated
- Advanced communication skills
- Conflict resolution skills
- Custom client consultation
- Relationship building and management
- Customer education
- Appointment coordination
- Special occasion hair design
- Illinois licensed cosmetologist
Timeline
Professional Hairstylist
Rue 62 Salon
01.2021 - Current
Professional Hairstylist
Sharon Daniel Salon
10.2016 - 12.2020
Associate of Applied Science - Cosmetology
Regency Beauty Institute
High School Diploma -
St. Charles North High School
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