Sarah Hampton
Chesapeake,VA
Summary
Results-focused and dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
16
16
years of professional experience
Work History
Professional Hairstylist
Xanadu Salon And Color Bar
2018.09 - 2022.08
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Makeup Artist
Self-employed
2014.05 - 2018.01
- Styled hair and makeup for customers for special events and occasions.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
Retail Associate
Sephora Inside JCPenney
2014.03 - 2015.04
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Head Teller
Bank Of Hampton Roads
2006.07 - 2012.09
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Created teller schedule to keep weekly and weekend shifts properly staffed.
- Received car loan, home loan, and other payments and posted to accounts.
- Mentored newly hired team members on appropriate responses to patron questions.
- Answered inquiries regarding checking and savings accounts and other related products.
Education
Associate of Arts -
Tidewater Community College
Norfolk, VACertificate - Front End Software Development
Turing School of Software And Design
Denver, CO04.2023
Skills
- Advanced Communication Skills
- Attention to Detail
- Problem-Solving Ability
- Time Management
- Teamwork and Collaboration
- Customer Service
- Software Solutions
- Agile Environments
- Client Requirements
- CRM Software
- Microsoft Office
Timeline
Professional Hairstylist
Xanadu Salon And Color Bar
2018.09 - 2022.08
Makeup Artist
Self-employed
2014.05 - 2018.01
Retail Associate
Sephora Inside JCPenney
2014.03 - 2015.04
Head Teller
Bank Of Hampton Roads
2006.07 - 2012.09
Associate of Arts -
Tidewater Community College
Certificate - Front End Software Development
Turing School of Software And Design
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