Daylin Rockwood
Los Angeles,CA
Summary
Systematic E-Commerce Associate possessing deep familiarity of SEO and complicated algorithms. Efficient and detailed professional offering 2-year background overseeing online sales and presence of web-based companies. Well-versed in tracking website functionality and using web analytics tools to track and measure performance. Goal-oriented individual committed to improving retention and conversion and boosting company's online presence and sales.
Overview
5
5
years of professional experience
Work History
E-commerce Associate
Amazzia
City of Los Angeles, CA
01.2020 - Current
- Monitored website traffic and customer reviews to evaluate responses to site updates.
- Measured and analyzed web site usage data to maximize search engine returns and refine customer interfaces.
- Configured, added and removed items and images to provide most accurate representation of products on company's web portal.
- Collaborated with search engine shopping specialists to place marketing content in desired online locations.
- Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Branch Manager Trainee
Hertz
Reno, NV
05.2019 - 12.2019
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Gathered and reviewed customer feedback to improve operations.
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Lead Production Associate
Tesla
Sparks, NV
01.2017 - 05.2019
- Communicated with production team members about quality issues.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Completed precise measurements using special tools.
- Created and deployed best practices to improve efficiency and reduce defects.
Education
Bachelor of Science - Marketing
University of Southern California
Los Angeles, CA01.2024
Associate of Science - Information Technology
University of Nevada Reno
08.2019
Skills
- Excel
- Google Sheets
- Word
- Power Point
- Identifying Hazards
- E-Commerce Strategy
- Upselling Strategies
- Consultative Sales Approach
- Professional Relationships
- Economic Trends
- Industry Standards
- Analytics and SEO
- Advertising Initiatives
- Sales Presentation
- Ad Campaigns
- Google Ads
Scuba Diving
In my free time I enjoy going to Catalina Island with my friends to go scube diving.
Timeline
E-commerce Associate
Amazzia
01.2020 - Current
Branch Manager Trainee
Hertz
05.2019 - 12.2019
Lead Production Associate
Tesla
01.2017 - 05.2019
Bachelor of Science - Marketing
University of Southern California
Associate of Science - Information Technology
University of Nevada Reno
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