Daylon Flietner
Americus,GA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
Detention Officer
Sumter County Sheriff's Office
Americus, GA
02.2024 - Current
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Adhered strictly to all laws pertaining to detentions facilities while maintaining professional conduct at all times.
- Provided support and assistance to fellow officers during emergency situations.
- Supervised inmates during recreational activities, providing guidance when needed.
- Enforced disciplinary action when appropriate according to established guidelines.
Department Supervisor
Lowes Home Improvement Stores
Americus, GA
04.2023 - 02.2024
- Established goals for each team member and monitored progress towards those objectives.
- Monitored department operations to ensure productivity standards were met.
- Managed inventory levels of supplies required for daily operations.
- Ensured compliance with all safety regulations across the department.
- Provided coaching and mentoring support to team members.
- Evaluated current systems and identified opportunities for streamlining processes.
- Collaborated with other departments to coordinate activities and resolve issues.
Sales Specialist
Lowes Home Improvement Stores
, GA
09.2022 - 04.2023
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Developed and implemented sales strategies to increase customer base.
- Identified opportunities for cross-selling products or services within existing accounts.
- Planned outbound sales calls and emails campaigns targeting prospective clients.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Educated customers on product features and technical details to highlight benefits.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
Sales Floor Associate
Lowes Home Improvement Stores
Americus, GA
06.2022 - 09.2022
- Managed time effectively between tasks such as restocking shelves and assisting customers with purchases.
- Consistently met or exceeded daily sales goals established by management team.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Resolved customer complaints promptly and professionally according to company policies.
Online Grocery Associate
Walmart
Americus, GA
03.2021 - 05.2022
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers, and increasingly high tips.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Education
Bachelor of Science - Criminal Justice
Georgia Southwestern State University
Americus, GA05-2023
Skills
- Facility monitoring
- Patience and Tolerance
- Crisis Management
- Emergency Response
- Record maintenance
- De-Escalation Techniques
- Report Preparation
- Activity Supervision
- Team building
- Problem-solving abilities
- Excellent Communication
- Interpersonal Skills
- First aid and CPR certified
- Professionalism
- Equipment Operation
Timeline
Detention Officer
Sumter County Sheriff's Office
02.2024 - Current
Department Supervisor
Lowes Home Improvement Stores
04.2023 - 02.2024
Sales Specialist
Lowes Home Improvement Stores
09.2022 - 04.2023
Sales Floor Associate
Lowes Home Improvement Stores
06.2022 - 09.2022
Online Grocery Associate
Walmart
03.2021 - 05.2022
Bachelor of Science - Criminal Justice
Georgia Southwestern State University
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