Dynamic banking professional with over 20 years of experience in finance and customer service at Bank of America. Proven track record in business development and sales, recognized as a Pinnacle Awards recipient. Bilingual in English and Spanish, skilled in building strong customer relationships and identifying tailored financial solutions.
Assist customer with personal and business transactions .
.Identify customer additional services and products needs.
.Build customer relationships with fantastic customer service.
.Refer them directly for further assistance to the Business Bankers ,Home Loan Sales ,ADP and Merchant Services .
.Been a top performer on sales for the last 4 years has helped me to get promoted and receive the maximum recognition from the company.Plus the pleasure to see my customers coming back to me for all their financial needs.
.Pinnacle Awards Recipient and running this Year for Pinnacle Honors Award as one of the top performers Nationwide.
.Assist customer with personal and business transactions .On the office and Teller .
.Depending on conversation with customer to find what’s important to them and recommend the best solution to help grow their relationship with the company.
.Manager at small location.Achieving results same as Big areas.
.Certified Trainer
.DBA ( Business Accounts ) Champion for 16 Centers for Miami to Naples .