Day’Mon Johnson
Las Vegas
Summary
Dynamic Logistics Specialist and Assistant Manager with a proven track record in enhancing team skills and customer satisfaction. Excelled in documentation management and motivational leadership, fostering a positive work environment and streamlining operations for efficiency. Skilled in problem-solving and communication, significantly improving workflow and client relations.
Overview
2021
2021
years of professional experience
Work History
Logistics Specialist
United States Marine Corps
Assistant Manager
Little Caesars
05.2018 - 12.2020
- Led training initiatives, enhancing employee skills and confidence.
- Cultivated cohesive team environment by providing clear direction and support.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Established open lines of communication with team for feedback and suggestions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Generated repeat business through exceptional customer service.
Education
Las Vegas High School
Las Vegas, NV06.2020
Skills
- Safety practices
- Documentation management
- Resolving problems
- Decision-making
- Client relations
- Efficiency improvement
- Stress management
- Motivational leadership
- Team building
- Communication
- Training and leadership
- Punctual and dependable
- Analytical thinking
- Problem-solving
Timeline
Assistant Manager
Little Caesars
05.2018 - 12.2020
Logistics Specialist
United States Marine Corps
Las Vegas High School
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