Day’Mon Johnson
Las Vegas
Summary
Dynamic Logistics Specialist and Assistant Manager with a proven track record in enhancing team skills and customer satisfaction. Excelled in documentation management and motivational leadership, fostering a positive work environment and streamlining operations for efficiency. Skilled in problem-solving and communication, significantly improving workflow and client relations.
Overview
2021
2021
years of professional experience
Work History
Logistics Specialist
United States Marine Corps
Assistant Manager
Little Caesars
Las Vegas, NV
05.2018 - 12.2020
- Led training initiatives, enhancing employee skills and confidence.
- Cultivated cohesive team environment by providing clear direction and support.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Established open lines of communication with team for feedback and suggestions.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Generated repeat business through exceptional customer service.
Education
Las Vegas High School
Las Vegas, NV06.2020
Skills
- Safety practices
- Documentation management
- Resolving problems
- Decision-making
- Client relations
- Efficiency improvement
- Stress management
- Motivational leadership
- Team building
- Communication
- Training and leadership
- Punctual and dependable
- Analytical thinking
- Problem-solving
Timeline
Assistant Manager
Little Caesars
05.2018 - 12.2020
Logistics Specialist
United States Marine Corps
Las Vegas High School