Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dayna Andino

Orlando,FL

Summary

Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Richman Properties
Titusville, Florida
05.2024 - Current
  • Established processes for monitoring customer satisfaction levels.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Ensured compliance with safety regulations and company policies.
  • Communicated regularly with customers to gain insights into their needs.

Benefit Coordinator Supervisor

Citrus Ambulatory Surgery Center
Orlando, FL
06.2023 - 02.2024
  • Tracked progress on projects and provided timely feedback to staff members.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Generated reports detailing the costs associated with employee benefit packages.

Reimbursement Coordinator

Pro Pharmacy Solutions
Orlando, FL
02.2020 - 10.2022
  • Investigated denials from insurance companies and provided detailed reports outlining root causes of denial issues.
  • Assisted with the development of new procedures for filing claims and collecting payments.
  • Generated monthly reports detailing reimbursements received from each insurer.
  • Prepared claim forms, invoices, and other documents related to reimbursements.

Education

Associate of Science - Nursing

Valencia College
Orlando, FL

Skills

  • Strategic Planning
  • Staff Management
  • Policy Enforcement
  • Goal-Oriented
  • Process Monitoring and Improvement
  • Time Management

Certification

  • Public Notary

Languages

English
Full Professional
Spanish
Professional

Timeline

Assistant Manager

Richman Properties
05.2024 - Current

Benefit Coordinator Supervisor

Citrus Ambulatory Surgery Center
06.2023 - 02.2024

Reimbursement Coordinator

Pro Pharmacy Solutions
02.2020 - 10.2022

Associate of Science - Nursing

Valencia College
Dayna Andino