Dayna Castellon
Miami
Summary
Dynamic Online Sales Assistant with 1.5 years at a leading e-commerce company, driving user experience enhancements and boosting conversion rates. Skilled in digital marketing and problem-solving, I effectively resolved customer disputes and optimized inventory management, ensuring seamless order fulfillment and maintaining high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Online Sales Assistant
1 Year and Half
08.2023 - 12.2024
- Assisted in website redesign efforts to enhance user experience and conversion rates.
- Utilized analytics tools to monitor store performance metrics and adjust strategies accordingly for continuous improvement.
- Resolved customer disputes promptly and professionally, preserving company reputation while minimizing potential losses from refunds or chargebacks.
- Coordinated with suppliers to maintain accurate inventory levels for seamless order fulfillment.
Education
High School Diploma -
North Gardens High School
Miami Gardens, FL06.2023
Skills
- Strong salesmanship
- Target market identification
- Adaptive learning
- Digital marketing
- Time management
- Teamwork
- Problem solving
- Critical Thinking
- Adaptability
- Organization
- Collaboration
- Integrity
- Professionalism
- Active listening
- Resilience
- Project management
Accomplishments
I was always a shy girl who was scared and that went through a lot that was ready to give up in school but a wise man told me a few words that made me change my mind and that’s when I started focusing in school more and here I am I graduated with straight honors from school was always helping the principal in school and helping around I graduated with 137 community hours
They gave a lot of achievements awards when I graduated as well
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Online Sales Assistant
1 Year and Half
08.2023 - 12.2024
High School Diploma -
North Gardens High School
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