Dayna Corrales
Peoria,AZ
Summary
Dedicated and results-driven professional with four years of experience in high-volume retail and customer service environments, including Chick-fil-A, Walmart, and Target. Demonstrates strong interpersonal skills, adaptability, and a commitment to delivering exceptional service. Currently pursuing a degree in Accounting at Glendale Community College, with plans to transfer to Arizona State University. Focused and committed to continuous learning and professional growth.
Overview
5
5
years of professional experience
Work History
Fulfillment Expert
Target
Peoria, Arizona
10.2023 - Current
- Accurately picked, packed, and shipped online orders in a fast-paced, high-volume environment.
- Maintained speed and accuracy under pressure while meeting daily fulfillment targets.
- Provided assistance to guests, and supported fellow team members to ensure smooth operations.
- Upheld a clean, organized, and safe workspace to support efficiency and safety standards.
- Adapted quickly to changing priorities, and multitasked effectively in a dynamic retail setting.
- Assisted customers in locating merchandise within the store.
- Provided support during peak sales periods or special events.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Stocking TA1
Walmart
Glendale, AZ
02.2023 - 10.2023
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
Supervisor
Chick-Fil-A Restaurant
Phoenix, Arizona
09.2020 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance, and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Collected and authorized payments from guests.
- Reconciled the cash drawer at the start and end of each shift, accounting for errors, and resolving discrepancies.
Education
High School Diploma -
Cactus High School
Glendale, AZ05.2022
Some College (No Degree) - Business, Entrepreneurship & Management
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Food Safety
- Cash handling
- Adaptability
- Interpersonal Skills
- Fast Paced
- Leadership
- Collaboration
- Flexibility
- Technology
- Time Management
- Communication
- Order fulfillment
- Inventory management
- Shipping logistics
- Quality assurance
- Customer service
- Time management
- Conflict resolution
- Order verification
- Damage control
- Effective communication
- Vendor relations
- Dependable and reliable
- Skilled in backroom equipment, such as Wave and Pallet Jack
- Team leadership
- Attention to detail
Timeline
Fulfillment Expert
Target
10.2023 - Current
Stocking TA1
Walmart
02.2023 - 10.2023
Supervisor
Chick-Fil-A Restaurant
09.2020 - 01.2023
High School Diploma -
Cactus High School
Some College (No Degree) - Business, Entrepreneurship & Management
Maricopa Community Colleges - Glendale Community College