DAYNA CROSS
West Chester,US
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Inbound
Target
Malvern, Pennsylvania
11.2022 - Current
Package Handler
Fedex Express
Coatsville, Pennsylvania
09.2022 - Current
- Scanned packages from conveyor belt
- Loaded trucks
- Loaded priority packages into cans headed for airport
Package Handler
Fedex
Exton, PA
09.2021 - Current
- Checked inbound and outbound shipments to avoid mistakes
- Sorted packages to van lines to ensure that it was delivered to the correct location, avoiding unnecessary delays and increasing productivity
- Used handheld scanners to keep track of item movements
- Assisted van lines with duties such as inbounding, putting packages into the right cage or work area as well as van scanning
- Loaded, unloaded and sorted cargo as part of accurate and efficient movement of shipments.
Lead Sales Associate
Goodwill Store & Donation Center
Thorndale, PA
10.2011 - Current
- Provided exceptional customer service and drove retention by communicating accurate information about promotions, customer programs, and products
- Replenished and stocked merchandise in accordance with store merchandising layouts
- Actively sought out opportunities for personal growth and development such as helping with bigger stores and learning other positions such as Shop Goodwill
- Provided training to new sales associates so that they could contribute to the store's positive culture
- Opened, cleaned, as well as closed the store.
Cashier
Giant Food Stores
West Chester, PA
12.2007 - 12.2011
- Cashed out and greeted customers
- Scanned products and solved small problems
- Dealt with credit cards, checks, and cash
- Provided great customer service.
Cashier
Acme Supermarkets
West Chester, PA
09.2004 - 12.2007
- Operated register and dealt with customers
- Advertised weekly extreme value buy
- Efficiently processed large amounts of transactions
- Weekly scan clerk on prices
- Scanned and bagged groceries.
Education
Medical Assistant - Medical Assistant Diploma -
C.H.I.
01.2010
General Studies - Associates -
Delaware County Community College
01.2008
High School -
B. Reed Henderson High School
01.2005
Skills
- Warehouse environment safety
- Shipping and receiving
- Cross-Functional Teamwork
- Stock control
- Warehouse Operations
- Safety Management
- Team Collaboration
- Quality Control
Accomplishments
- Employee certificate for package handler at Fedex Express
- Employee and team of the month for Goodwill Keystone area
- Received mission up awards at Goodwill more than once
Timeline
Inbound
Target
11.2022 - Current
Package Handler
Fedex Express
09.2022 - Current
Package Handler
Fedex
09.2021 - Current
Lead Sales Associate
Goodwill Store & Donation Center
10.2011 - Current
Cashier
Giant Food Stores
12.2007 - 12.2011
Cashier
Acme Supermarkets
09.2004 - 12.2007
Medical Assistant - Medical Assistant Diploma -
C.H.I.
General Studies - Associates -
Delaware County Community College
High School -
B. Reed Henderson High School
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