Dayna Joe
Gilbert,AZ
Summary
As a dedicated student esthetician, I am eager to leverage my current coursework and hands-on Training to contribute positively to a professional esthetics environment. Seeking to further develop my skills in skincare treatments, client consultation, and product knowledge while providing exceptional service. Committed to learning and growing in the field of esthetics while developing personal care to clients.
Overview
3
3
years of professional experience
Work History
Bird Specialist
Raising Cane's Chicken Fingers
01.2021 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
New Restaurant Opener
Raising Canes Chicken Fingers
01.2021 - Current
- I was on the NRO team that traveled to other city's and states to train new Canes employees for a new store opening.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Call Center Representative
Salt River Project
09.2022 - 02.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
License - Esthetics
Southwest Institute of Healing Arts
Tempe, AZ08.2024
High School Diploma -
Desert Hills High School
Gilbert, AZ05.2022
Skills
- Customer Service
- Team Leadership
- Store operations
- Problem-solving skills
- Customer Support
- Verbal and written communication
- Customized skincare plans
- Infection Control
- Skincare product knowledge
- Advanced facial techniques
Timeline
Call Center Representative
Salt River Project
09.2022 - 02.2023
Bird Specialist
Raising Cane's Chicken Fingers
01.2021 - Current
New Restaurant Opener
Raising Canes Chicken Fingers
01.2021 - Current
License - Esthetics
Southwest Institute of Healing Arts
High School Diploma -
Desert Hills High School