Dynamic professional with proven expertise in customer service and CCTV surveillance, honed at Goodwill and Cambridge Security INC. Excelled in enhancing customer satisfaction and safety, significantly reducing incidents through vigilant monitoring and problem-solving. Skilled in teamwork and detail-oriented tasks, adept at fostering positive environments and ensuring secure, efficient operations.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
I secured the premises and personnel by patrolling the property; monitoring the cctv screens; inspecting buildings, equipment, and access points; permitting entry. As a security guard with three major car rental facilities, I inspected rented vehicles, verify proper paperwork and give clearances to entrance and exits.