Dayna Mahaffey
Hinesville,GA
Summary
Hardworking and enthusiastic, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Back of House Associate
Texas Roadhouse
Statesboro, GA
06.2024 - Current
- Maintained cleanliness and organization of kitchen and storage areas to ensure compliance with health standards.
- Assisted in food preparation by following recipes and portioning ingredients accurately for efficient service.
- Operated kitchen equipment safely, demonstrating proficiency in using grills, fryers, and ovens.
- Trained new associates on kitchen procedures and safety protocols to maintain operational efficiency.
- Adapted quickly to changing demands in a fast-paced environment while maintaining high-quality food standards.
- Participated in frequent cross-training activities within various back-of-house roles, increasing versatility among team members.
- Completed daily prep work promptly, allowing for smooth service during peak dining hours while minimizing wait times for guests.
- Provided training to new hires on kitchen procedures, safety protocols, and culinary best practices.
Merchandiser
Floor & Decor
Savannah, GA
04.2025 - 06.2025
- Assisted in product placement to enhance visual merchandising and customer engagement.
- Coordinated inventory management to ensure stock availability and reduce discrepancies.
- Conducted regular audits of merchandise displays to maintain compliance with company standards.
- Collaborated with sales team to identify customer preferences and trends for better assortment planning.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
Front End Associate
Sam's Club
Pooler, GA
05.2024 - 06.2024
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Operated cash register, accurately processing transactions and handling various payment methods.
- Educated customers on membership benefits and promotions to enhance engagement.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Handled high-volume cash transactions accurately, ensuring proper handling of both cash and credit payments.
Sales Associate
Dicks Sporing Goods
Hinesville, GA
05.2020 - 01.2021
- Provided exceptional customer service by engaging with customers and addressing their needs effectively.
- Assisted in inventory management, ensuring products were stocked and organized on the sales floor.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to achieve store sales goals and enhance overall customer experience.
Education
High School Diploma -
Liberty County High School
Hinesville, GABachelor of Science - Biochemistry
Georgia Southern University
Statesboro, GA05-2027
Skills
- Workplace safety
- Shipping and receiving
- Pallet jack operation
- Merchandise display
- Positive attitude
- Punctual and reliable
- Dedicated work ethic
Timeline
Merchandiser
Floor & Decor
04.2025 - 06.2025
Back of House Associate
Texas Roadhouse
06.2024 - Current
Front End Associate
Sam's Club
05.2024 - 06.2024
Sales Associate
Dicks Sporing Goods
05.2020 - 01.2021
High School Diploma -
Liberty County High School
Bachelor of Science - Biochemistry
Georgia Southern University