Dayna Marigliano
Bronson,FL
Summary
- Hardworking, dedicated, and caring customer service professional.
- Impeccable attention to detail with ability to multitask and adapt to change.
- Eager to learn and advance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Data Entry Specialist
Windsor Group LLC
Gainesville, FL
11.2023 - 06.2024
- Worked many different areas to include data entry, filing, intake, application processing, reviews, preparing and sending out letters, backlogs, scanning, appstream, printing, copying, sorting, etc
- Helped to process over 10,000 applications for farmers and landowners
- Trained others on different processes and helped to lead intake
- Used impeccable attention to detail in order to ensure completeness of applications
- Performed quality assurance on thousands of applications
- Got recognized for taking the time to intake, QA, and scan damaged applications while taking the necessary precautions to keep the application intact
- Implemented different processes within intake in order to help others to succeed.
PCA Personal Care Assistant
Joshua House
Wasilla, AK
04.2022 - 07.2022
- Took care of daily needs, including but not limited to: toileting, bathing, meals, dressing, grooming, skin care, and transferring
- Cooked, baked, cleaned, washed and dried laundry, and washed and put away dishes
- Passed and tracked medications
- Gathered and documented vitals and weights
- Administered insulin and checked sugar levels as well as monitored diabetic residents snacks and meals.
Traffic Management
U.S. Air Force
Mountain Home, ID
03.2016 - 08.2020
- Customer service, sending and receiving cargo and personnel, paperwork, filing
- Skills included: communication, attention to detail, knowledge of systems, entering data, customer service, patience, accountability, time management, lifting, transporting, processing, organizing, cleaning, documenting, research, etc.
Caregiver
Brookdale Senior Living
Coeur d'Alene, ID
02.2016 - 03.2016
- Cared for residents and ensured they were taken care of
- This includes: bathing, changing, doing their laundry, cleaning, helping them to and from the bathroom, dining room, bed, chair, and so on
- Helped residents stay on schedule, communicated with residents as well as their families, answered calls, and other tasks as needed.
Server/Caregiver
Garden Plaza of Post Falls
Post Falls, ID
06.2014 - 09.2015
- Started out as a server and moved my way up to caregiver
- Server Duties Included: taking orders, serving food and drinks, busing tables, keeping residents happy, cleaning, mopping, vacuuming, setting up tables, seating residents, making food, and other tasks as needed
- Caregiving Duties Included: taking vitals, changing catheter bags, changing compression socks, transporting residents, documenting, scheduling, bathing, changing, doing laundry, communicating with them, moving them as needed, greeted residents and family, and other tasks as needed.
Education
High school Diploma -
Post Falls High School
06.2015
Skills
- Exceptional customer service
- Problem-solving skills
- Team Leadership
- Guest experiences
- Supply Restocking
- Customer interaction
- Verbal and written communication
- Food safety knowledge
- Cleaning and sanitizing
- Food allergy awareness
- Safe Food Handling
- Professional Appearance
- Quality Control
- Strong Work Ethic
- Conflict Resolution
- Active Learning
- Tracking inventory levels and orders
- Overseeing deliveries
- Increasing efficiency and productivity
- Product storage
- Shipment Receiving
- Team Oversight
- Safety practices
- Database Management
- Cost-reduction strategies
- Documentation Management
- Supply Chain Operations
- Emergency Readiness
- Inventory Management
- Items Inspection
- Shipment Coordination
- Communication
- Scheduling Coordination
- Table Bussing
- Food inspection
- Beverage Preparation
- Order Management
- Guest Engagement
- Table Setting
- Food Running
- Guest Relations Management
- High-volume dining
- Item promotion
- Positive and professional
- Guest Seating
- Order Accuracy
- Menu Memorization
- Reservation coordination
- Reading Comprehension
- Buffet setup and takedown
- Cash Handling
- Sales and Marketing
Certification
driver's license
Timeline
Data Entry Specialist
Windsor Group LLC
11.2023 - 06.2024
PCA Personal Care Assistant
Joshua House
04.2022 - 07.2022
Traffic Management
U.S. Air Force
03.2016 - 08.2020
Caregiver
Brookdale Senior Living
02.2016 - 03.2016
Server/Caregiver
Garden Plaza of Post Falls
06.2014 - 09.2015
High school Diploma -
Post Falls High School