Sales professional in Jacksonville, FL with a proven track record of leveraging over a decade of expertise to consistently drive results. Proficient in utilizing CRM systems, lead generation, and analyzing performance metrics to optimize sales strategies. Recognized for exceptional customer service and effective communication skills, resulting in notable increases in renewals and customer satisfaction. Experienced in training and mentoring teams, as well as problem-solving to overcome challenges. Adept at upselling and cross-selling, with a strong focus on developing and managing customer relationships. Highly organized and efficient, utilizing expertise in time management and data entry to streamline processes. Skilled in closing techniques, customer retention strategies, and B2B sales. Proficient in Salesforce CRM and conducting market research to identify new opportunities. Committed to driving revenue growth while effectively resolving conflicts for optimal outcomes.