Collaborated with attorneys, outside community agencies connecting clients to resources
Supervised MSW Interns and trained them to interview, coordinate re-entry plans and develop individualized treatment plans for bail and incarcerated defendants.
Director, Human Resources
Defender Association of Philadelphia
10.2004 - 09.2015
Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy.
Managed daily operations while overseeing multiple locations to foster increased productivity.
Established departmental performance goals and provided feedback for underperforming areas.
Human Resources Manager
Mercer Human Resources Consulting
04.1999 - 10.2004
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Monitored and handled employee claims involving performance-based and harassment incidents.
Social Worker
Defender Association of Philadelphia
01.1976 - 12.1985
Consulted with Judges and Attorneys in designing appropriate behavioral improvement plans for a highly diverse group of defendants
Coached and counseled defendants regarding career and personal lifestyle issues.
Social Worker
Albert Einstein Medical Center
09.1974 - 01.1976
Provided counseling to patients and their families
Negotiated to extend services to patients by establishing channels of communication with agencies.
Education
Organizational Development and Training - Human Resources Training
Saint Joseph's University
Philadelphia, PA
Social Work -
Rutgers University
Camden, NJ
Social Work -
Pennsylvania State University
State College, PA
Skills
Family Therapy
Client Advocacy
Service Planning
Clinical Supervision
Professional Experience
Defender Association of Philadelphia, Social Worker, Philadelphia, PA, 09/01/15, Current, Collaborate with attorneys, outside community agencies connecting clients to resources, Supervise MSW Interns and train them to interview, coordinate re-entry plans and develop individualized treatment plans for bail and incarcerated defendants
Defender Association of Philadelphia, Director, Human Resources, Philadelphia, PA, 10/01/04, 09/01/15
Mercer Human Resources Consulting, Human Resources Manager, Philadelphia, PA, 04/01/99, 10/01/04
Defender Association of Philadelphia, Social Worker, Philadelphia, PA, 01/01/76, 12/01/85, Consulted with Judges and Attorneys in designing appropriate behavioral improvement plans for a highly diverse group of defendants, Coached and counseled defendants regarding career and personal lifestyle issues
Albert Einstein Medical Center, Social Worker, Philadelphia, PA, 09/01/74, 01/01/76, Provided counseling to patients and their families, Negotiated to extend services to patients by establishing channels of communication with agencies
Personal Information
Dayna L. Roberts, 5780 W. Jefferson Street, Philadelphia, PA, 19131, 215-879-2966, 215-983-4393, dayna.roberts5784@comcast.net
Executive Profile
Results-oriented Human Resources Executive with broad experience in all areas of HR, including employee relations, performance management and training and development. Social Worker in non profit organization.
Certification
Organizational Development and Training, [Company Name] - [Timeframe]
Timeline
Social Worker
Defender Association of Philadelphia
09.2015 - 06.2022
Director, Human Resources
Defender Association of Philadelphia
10.2004 - 09.2015
Human Resources Manager
Mercer Human Resources Consulting
04.1999 - 10.2004
Social Worker
Defender Association of Philadelphia
01.1976 - 12.1985
Social Worker
Albert Einstein Medical Center
09.1974 - 01.1976
Organizational Development and Training - Human Resources Training
Saint Joseph's University
Social Work -
Rutgers University
Social Work -
Pennsylvania State University
Organizational Development and Training, [Company Name] - [Timeframe]