Dayna Waupoose
Milwaukee
Summary
Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.
A dedicated animal care professional with a proven track record in canine handling and training. Highly skilled in creating and implementing effective training programs while ensuring well-being and safety of dogs. Known for fostering collaborative team environment and adapting to dynamic situations with ease.
Professional in healthcare field, well-versed in sterile processing and infection prevention. Known for effectively managing instrument sterilization and ensuring compliance with strict hygiene standards. Valued team member who adapts to changing priorities and consistently delivers reliable results with focus on patient safety and quality care.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Dental Associates
11.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
Sterile Processing Technician
Aurora Medical Center Graftonon
07.2022 - 11.2024
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
- Recorded biologicals and test results.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
Pet Care Attendant
East Towne Veterinary Clinic
04.2022 - 07.2022
- Contributed to business growth with strong client retention rates by consistently delivering outstanding service.
- Ensured maximum comfort for pets during boarding stays by creating home-like environments tailored to individual preferences.
- Organized detailed records of all interactions between staff members and pets to facilitate accurate reporting back to owners upon pick-up or drop-off times.
- Developed rapport with animals quickly, facilitating smooth integration into daily routines at the facility.
- Administered medications as needed, closely following owner instructions to ensure proper dosages and timing.
- Maintained a clean and safe environment for animals, ensuring overall health and happiness.
- Provided exercise opportunities for pets, resulting in increased energy levels and improved behavior.
- Managed customer inquiries promptly and professionally, addressing concerns regarding their pets'' welfare.
- Monitored pet diets, adhering to individual feeding plans to maintain optimal weight and nutrition levels.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Kept animals clean and free of contaminants to promote optimal health.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
Dog Handler/Manager's Assistant
Doggy Office LLC
04.2019 - 02.2022
- Managed daily care routines for dogs, ensuring their health and well-being.
- Improved dog behavior by conducting regular training sessions.
- Ensured safety of all animals, monitoring playgroups and interactions.
- Organized feeding schedules to maintain proper nutrition.
- Enhanced customer service by communicating effectively with pet owners about their dogs' needs.
- Assisted in socializing dogs to improve adaptability and temperament.
- Monitored health conditions, identifying signs of illness or distress.
- Maintained cleanliness of kennels and play areas for a hygienic environment.
- Built trust with animals, using patience and positive reinforcement.
- Demonstrated adaptability in working with different breeds of dogs ranging from small toy breeds to large working breeds effectively understanding their specific needs.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Managed administrative tasks such as scheduling appointments, updating client records, and processing payments efficiently while maintaining a professional demeanor.
- Implemented behavior modification techniques to correct problematic behaviors, improving dogs' wellbeing and owner satisfaction.
- Led initiatives to optimize workflow, resulting in improved performance and reduced downtime.
- Accomplished multiple tasks within established timeframes.
- Administered prescribed medications to animals based on individual needs.
Waitress/Busser/Cashier
A&W
04.2017 - 07.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Processed orders and sent to kitchen employees for preparation.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Education
High School Diploma -
Whitnall High School
Greenfield, WI06-2018
Skills
- Dental radiography
- Treatment room setup
- Appointment scheduling
- X-ray processing
- Professionalism and etiquette
- Infection control proficiency
- Treatment room breakdown
- Electronic charting
- Equipment sterilization
- Periodontal dental assistance
- Money handling
- Sharps safety
Timeline
Dental Assistant
Dental Associates
11.2024 - Current
Sterile Processing Technician
Aurora Medical Center Graftonon
07.2022 - 11.2024
Pet Care Attendant
East Towne Veterinary Clinic
04.2022 - 07.2022
Dog Handler/Manager's Assistant
Doggy Office LLC
04.2019 - 02.2022
Waitress/Busser/Cashier
A&W
04.2017 - 07.2017
High School Diploma -
Whitnall High School
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