Dayna Zawacky
Glendale,AZ
Summary
Hardworking server with time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Determined to meet customer needs, provide excellent service. and promote long-term loyalty.
Overview
2026
2026
years of professional experience
Work History
Food Service Worker
Captain Bills
Glendale, AZ
08.2021 - Current
- Maintained order and cleanliness of work areas to conform with health codes.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Complied with company service standards and adhered to inventory and cash control procedures.
- Monitored inventory to keep adequate stock of food items and supplies.
- Operated cash register to process cash and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Acquired new skills to support team and further accommodate customer needs.
Server/Bartender
Ah-So Sushi & Steak
Peoria, AZ
12.2023 - 08.2024
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided Satisfactory service to large parties of up to 24
Receptionist
arrowhead gastroenterology
Glendale
10.2022 - 12.2023
- Greeted clients warmly and maintained a friendly atmosphere.
- Managed appointment scheduling using booking software to optimize service flow.
- Answered phone calls promptly, providing information about services and scheduling.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Processed payments accurately while ensuring confidentiality of client information.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Internship Student
Valley Wellness Health Group
Glendale, AZ
11.2021 - 12.2021
- Worked well in team environment as well as independently.
- Shadowed staff and learned advanced work.
- Updated patient information in database.
- Followed strict confidentiality procedures to minimize data loss.
- Practiced Phlebotomy
- Greet patients and directed them to designated rooms.
- Took vitals and other information from patients; blood pressure, temperature, oxygen levels, reason for visit, pain level, etc.
Receptionist
Best Nails & Spa
Glendale, AZ
09.2018 - 03.2020
- Scheduled and confirmed appointments.
- Maintained daily calendars, set and planned daily appointments with clients.
- Processed payments.
- Greeted and directed visitors to appropriate personnel.
- Welcomed large volume of guests and improved overall customer service.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Collaborated with staff to ensure timely service delivery during peak hours.
- Answered phone calls promptly, providing information about services and pricing.
Receptionist
arrowhead gastroenterology
Glendale, Az
Education
High School Diploma -
Ironwood High School
Glendale, AZ05.2021
Some College (No Degree) - Phlebotomy
Pima Medical Institute
Glendale, AZ2021
Skills
- Liquor, Wine and Food Service
- CPR Certified
- Organized, Productive, and Efficient
- Order Accuracy and Delivery
- Age Verification
- Positive Attitude and Energetic
- Multitasking and Prioritization
- Special Requests and Substitutions
- Reliable and Punctual
- Customer Service-Oriented
- Courteous and Professional
- Time Management
- Point of Sale (POS) System Operations
- Menu and price Memorization
- High-Volume Dining
- Calm Under Pressure
- Food Safety Understanding
Timeline
Server/Bartender
Ah-So Sushi & Steak
12.2023 - 08.2024
Receptionist
arrowhead gastroenterology
10.2022 - 12.2023
Internship Student
Valley Wellness Health Group
11.2021 - 12.2021
Food Service Worker
Captain Bills
08.2021 - Current
Receptionist
Best Nails & Spa
09.2018 - 03.2020
High School Diploma -
Ironwood High School
Some College (No Degree) - Phlebotomy
Pima Medical Institute
Receptionist
arrowhead gastroenterology