Paula Perez
Scottsdale,AZ
Summary
Enthusiastic [Job Title] experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Food Service Worker
LGC Hospitality Staffing
06.2023 - 01.2024
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Observed diners to respond to additional requests and determine when meal completed.
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
Server
Moose Lodge
02.2023 - 04.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Elks Lodge 2250
02.2022 - 02.2023
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Bartender /Server
Anthem Grille
02.2022 - 11.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu items, describing ingredients and cooking methods upon request.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Window Washer
B & P Window Cleaning
02.2011 - 11.2022
- Cleaned glass surfaces using sponges, microfiber cloths and cleaning solutions.
- Kept supplies organized and equipment well-maintained to stay ready for daily workloads.
- Managed job paperwork and customer relations for commercial projects.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Moved furniture, equipment or supplies manually or with hand trucks.
- Satisfied customers consistently by completing high-quality work every time.
Phamacy Tech
Banner Healthcare
10.2009 - 09.2019
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Answered telephones to respond to questions or requests.
- Cleaned and maintained equipment or work areas according to prescribed methods.
Education
High School Diploma -
Weather Wax Highschool
Aberdeen, WA05.1984
Skills
- Liquor, Wine and Food Service
- Effective Customer Upselling
- High-Volume Dining
- Hors D'oeuvres Service
- Productivity and Efficiency
- Positive Attitude
- Cross-Functional Teamwork
Timeline
Food Service Worker
LGC Hospitality Staffing
06.2023 - 01.2024
Server
Moose Lodge
02.2023 - 04.2023
Server
Elks Lodge 2250
02.2022 - 02.2023
Bartender /Server
Anthem Grille
02.2022 - 11.2022
Window Washer
B & P Window Cleaning
02.2011 - 11.2022
Phamacy Tech
Banner Healthcare
10.2009 - 09.2019
High School Diploma -
Weather Wax Highschool
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