Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dayon Johnson

Pflugerville,USA

Summary

Adept Multichannel Transmission Systems Operator and United States Army Veteran with a decade of experience at the US Army, excelling in problem-solving and teamwork. Leveraged expertise in venipuncture and customer service to enhance operational efficiency and patient care as a Plasma center technician. Skilled in communication, excellent patient care and accurately collecting and processing blood samples. Proficient at working in a fast-paced environment and multitasking to ensure superior customer satisfaction.

Overview

1
1
Certification
14
14
years of professional experience

Work History

Medical Assistant

Kind Clinic
Austin, TX
09.2025 - 04.2026

Escort patients to exam rooms, measure vital signs (blood pressure, temperature, pulse, respiration, weight), and update medical histories (allergies, family/social history).

Assist clinicians with exams, process lab specimens, perform phlebotomy (blood draws), and dispense medications or STI treatments via injections.

Clean and sanitize exam rooms, sterilize instruments, and manage medical supply inventory.

Act as the direct link between the patient, providers, and laboratory services.

Strictly adhere to HIPAA guidelines and maintain a highly confidential environment for all patients.

Sales Associate

Lowes Home Improvement
Temple, Tx
01.2024 - 09.2024

Escort patients to exam rooms, measure vital signs (blood pressure, temperature, pulse, respiration, weight), and update medical histories (allergies, family/social history).

Assist clinicians with exams, process lab specimens, perform phlebotomy (blood draws), and dispense medications or STI treatments via injections.

Clean and sanitize exam rooms, sterilize instruments, and manage medical supply inventory.

Act as the direct link between the patient, providers, and laboratory services.

Strictly adhere to HIPAA guidelines and maintain a highly confidential environment for all patients.

Plasma Center Technician

Biolife Plasma Center
Killeen, Tx
11.2022 - 05.2023
  • Monitored vital signs of donors during their donation process in order to ensure their safety.
  • Conduct hemoglobin tests to evaluate donor iron levels.
  • Trained medical personnel in phlebotomy techniques and laboratory processes.
  • Reviewed donor vital signs and medical history to determine eligibility.
  • Implemented new policies or procedures as directed by management team members.
  • Assisted with training new personnel on proper techniques for collecting plasma safely.
  • Verified donor eligibility through review of documents such as driver's license or passport.
  • Identified opportunities for improvement within processes or procedures related to donations.
  • Collected specimens at specific time intervals for tests, such as those assessing therapeutic drug levels.
  • Applied skill in arterial collection techniques to complete blood draws.
  • Verified laboratory requisition forms against specimen tubes to reduce errors.
  • Demonstrated proficiency in the use of specialized equipment and related software systems for donor processing.
  • Provided customer service support by responding promptly to inquiries from donors, staff members, and other customers.
  • Performed data entry activities into computerized databases accurately and efficiently.
  • Monitored blood and plasma donors during and after procedures to ensure health, safety and comfort.
  • Continuously monitored the donor's vital signs throughout the donation process.
  • Keep the donor informed about their vital signs and overall status, and provide reassurance and support throughout the process.

Multichannel Transmission Systems Operator

US Army
Tacoma
10.2012 - 05.2022
  • Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Worked with users to diagnose and resolve network and device problems and implemented established technical or procedural solutions.
  • Reviewed and interpreted facility orders, network design orders and circuit layout orders.
  • Trained and assisted new hires in performing work duties, including cross-training actions that enhanced integration efficiency.
  • Collaborate with Government personnel to assess network requirements, develop solutions, and provide technical support for integrating WIN-T INC 1 capabilities into operational environments.
  • Supervised and prepared work schedules for personnel engaged in the installation, operation, and organizational level maintenance of multi-channel and tropospheric scatter radio systems.
  • Work alongside the Joint Communications Unit, supporting them with LAN, WAN, Servers, Active Directory, Networking, VOIP, VTC, and helpdesk operations, all in advanced tactical scenarios.
  • Responsibly managed over 10M+ worth of classified equipment and non-classified equipment with zero loss.
  • COMSEC custodian responsible for maintaining up-to-date records and submitting required accounting reports.

Education

Certification - Phlebotomy

Bates Technical College
Tacoma, Wa
01.2022

High School Diploma - undefined

Tallwood High School
06.2012

Skills

Venipuncture

Blood specimen storage

Measuring vital statistics

Specimen labeling procedures

Patient confidentiality

Time management

Recording data

Teamwork and Collaboration

Problem-Solving

Customer Service

Certification

Medical Assistant Phlebotomist Certification, Bates Technical College, 2022

Timeline

Medical Assistant

Kind Clinic
09.2025 - 04.2026

Sales Associate

Lowes Home Improvement
01.2024 - 09.2024

Plasma Center Technician

Biolife Plasma Center
11.2022 - 05.2023

Multichannel Transmission Systems Operator

US Army
10.2012 - 05.2022

High School Diploma - undefined

Tallwood High School

Certification - Phlebotomy

Bates Technical College
Dayon Johnson