Dayonna Wilkerson
Baltimore,MD
Summary
Dynamic Shift Leader at Potbelly's Sandwich Shop with a proven track record in team motivation and cash handling. Known for fostering a positive work environment and enhancing customer service. Adept at problem-solving and communication, driving team performance to exceed operational goals. Passionate about delivering exceptional dining experiences.
Overview
2027
2027
years of professional experience
Work History
Shift Leader
Potbelly's Sandwich Shop
Baltimore, MD
2024 - Current
Management
Drum Instructor
YouthWorks Baltimore Summer Jobs
Baltimore, MD
06.2023 - 08.2023
- Developed engaging drum lesson plans tailored to diverse student skill levels.
- Facilitated group drumming sessions, promoting teamwork and musical collaboration among participants.
- Assessed student progress, providing constructive feedback to enhance performance and confidence.
- Introduced innovative teaching techniques, improving student engagement and retention of concepts.
Education
High School Diploma - Social Work
Excel Academy @Francis M Wood
Baltimore, MDSkills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Team motivation
- Strong verbal and written communication
Timeline
Drum Instructor
YouthWorks Baltimore Summer Jobs
06.2023 - 08.2023
Shift Leader
Potbelly's Sandwich Shop
2024 - Current
High School Diploma - Social Work
Excel Academy @Francis M Wood