Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Dayron Cabrera

Miami,FL

Summary

  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Air Logistics Healthcare Operational Care Special

Kuehne + Nagel
Doral, FL
10.2023 - 10.2024
  • As a Control Group Operations Specialist at Kuehne+Nagel, I play a pivotal role in monitoring and updating shipment orders through our enterprise systems. My main responsibilities include tracking and tracing shipments, verifying checkpoints at key milestones, and ensuring effective communication with QuickSTAT vendors to consistently meet our customers' needs. I collaborate closely with Customer Relationship Managers and Customer Service teams to maximize client satisfaction and promptly address any discrepancies or issues that arise.

Logistics Coordinator

Abboud Trading
Medley, FL
04.2022 - 10.2023
  • Managed paperwork and necessary information required for client shipments.
  • Dispatched information to service providers to schedule freight movement.

Customer Service Representative

Miami International Airport
Hialeah, FL
09.2018 - 08.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

Bachelor of Computer Applications - Computer And Network Technician

Florida Career College - Miami
Miami, FL
10.2018

Skills

  • Critical thinking
  • Purchase Orders
  • Inventory Control
  • Problem-Solving
  • Verbal and Written Communication
  • Shipping and Receiving
  • Flight planning
  • English Fluency
  • Spanish Fluency
  • Attention to Detail

Certification

  • Dangerous Goods Regulations Awareness Certificate – IATA.
  • Acute/Critical Care Knowledge Professional (CCNS) – Adult, Pediatric, and Neonatal – American Association of Critical-Care Nurses.
  • Hazardous Materials Handling Certificate - Department of Transportation (DOT).
  • Air Cargo Agent Diploma – International Air Transport Association (IATA).
  • Rail Safety Certification - Federal Railroad Administration (FRA) or Transportation Security Administration (TSA).
  • Hazardous Materials Endorsement (HME) - Transportation Security Administration (TSA).
  • Transportation Security Screener Certification (TSSC) - Transportation Security Administration (TSA).
  • Transportation Security Administration (TSA) Security Awareness Training - Transportation Security Administration.
  • Transportation Security Administration (TSA) Assessment Clearance – TSA.

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Air Logistics Healthcare Operational Care Special

Kuehne + Nagel
10.2023 - 10.2024

Logistics Coordinator

Abboud Trading
04.2022 - 10.2023

Customer Service Representative

Miami International Airport
09.2018 - 08.2021

Bachelor of Computer Applications - Computer And Network Technician

Florida Career College - Miami

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Dayron Cabrera