Daysha Johnson
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. Respectfully , Daysha Johnson
Overview
22
22
years of professional experience
Work History
Operator Processor
EDM America
West Columbia, SC
06.2017 - 11.2018
- Worked to meet or exceed targets as defined in sales incentive plan and assigned by insurance manager.
- Provided members with optimum sales and service experience to enhance member affinity to company.
- Solicited and marketed to business and community events and performed outbound calling.
- Inspected equipment, completed basic repairs and adhered to preventive maintenance schedules to keep equipment safe and functional.
Personal Care Aide
Heaven Sent Helpers
CAMDEN
01.2017 - 11.2018
- Maintained clean, safe and well-organized patient environment.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Scheduled and accompanied clients to medical appointments.
- Transported individuals to events and activities, medical appointments and shopping trips.
Independent Contractor
Custodial Service & Childcare Provider &Home Health
Camden, SC
01.2010 - 01.2018
- Consulted with customers to assess needs and propose optimal solutions.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Created and improved intelligence resources to facilitate consistent data management strategies.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
Direct Support Staff
Kershaw County Disability Center
Camden, SC
01.2015 - 03.2016
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Maintained clean, safe and well-organized patient environment.
- Led patient or group recreational activities for enhanced patient outcomes.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
Customer Service Representative (Cashier)
GNC
Camden, SC
01.2014 - 02.2016
- Selling vitamins and dietary supplements
- Handling cash, credit card and debit transactions
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Data Entry Operator
System Star Solutions
Lugoff , SC
02.2012 - 10.2014
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed data entry tasks with accuracy and efficiency.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Verified data files prior to entry to maintain high data accuracy.
- Identified data entry errors and reported to necessary departments.
Educator/Childcare Provider
Lugoff First Baptist Church
Lugoff, SC
12.2006 - 06.2011
- Created daily lesson plans, for children the age of 1-4
- Interfaced with parents on their child's progress and development
- Implemented social development and interaction skills-training, such as respect and manners
- Provided essential childcare, to include feeding and changing.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Introduced children to educational games and activities to boost learning.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Education
Certificate And License - Massage Therapy
South Eastern Institute
Columbia SC08.2021
Associate Degree - Accounting And Business Management
University of Phoenix
Tempe, AZ09.2014
Diploma -
Camden High School
2009
Skills
- Flexible and Adaptable
- Proficient in Microsoft Office Suite: Word, Excel, Access, Powerpoint, Outlook
- Experienced in Customer Service & Receptionist
- Home Health Experience
- Experience in Sales & Marketing
- Retail and Management Experience
- Self-motivated professional
- Data Entry
- Collaboration
Timeline
Operator Processor
EDM America
06.2017 - 11.2018
Personal Care Aide
Heaven Sent Helpers
01.2017 - 11.2018
Direct Support Staff
Kershaw County Disability Center
01.2015 - 03.2016
Customer Service Representative (Cashier)
GNC
01.2014 - 02.2016
Data Entry Operator
System Star Solutions
02.2012 - 10.2014
Independent Contractor
Custodial Service & Childcare Provider &Home Health
01.2010 - 01.2018
Educator/Childcare Provider
Lugoff First Baptist Church
12.2006 - 06.2011
Certificate And License - Massage Therapy
South Eastern Institute
Associate Degree - Accounting And Business Management
University of Phoenix
Diploma -
Camden High School
Similar Profiles
Raymond SchwagerRaymond Schwager
CNC Machine Operator at Atomic Machine & EDMCNC Machine Operator at Atomic Machine & EDM
JEFF ISAAKJEFF ISAAK
Digital Content Director at Evolution Digital Media (EDM)Digital Content Director at Evolution Digital Media (EDM)
Wazef ChoudhuryWazef Choudhury
Social Media Coordinator at Local EDM ProducerSocial Media Coordinator at Local EDM Producer
Jana WoodJana Wood
Unloaader/Processor Operator at WalmartUnloaader/Processor Operator at Walmart
Michelle WatkinsMichelle Watkins
Payables Processor/Scanner Operator at Datamatics Global ServicesPayables Processor/Scanner Operator at Datamatics Global Services