Daysha M. Ortega

• Managed guest check-ins and check-outs efficiently, ensuring smooth front desk operations.
• Coordinated room assignments and reservations using hotel management software.
• Processed payments, fees, & deposits accurately, maintaining detailed financial records for transactions.
• Resolved guest complaints promptly, enhancing overall satisfaction and loyalty.
• Continuously updated knowledge on local attractions, restaurants, and transportation options to provide relevant recommendations for guests seeking guidance.

(This is the most recent position within hotel hospitality. Comfort Inn & Suites in Central Valley NY. In total, Myself have acquired 3 years within Hotel Reception/Night Audit experience. including Holiday Inn & Express in Fort Montgomery, NY and Peekskill, NY. -All same manager to provide confirmation for my previous employment. )

• Assisted with vehicle preparation for sales events, customer purchases with cleanliness and vehicle inspection for the road.
• Facilitated vehicle movement and organization across dealership lot to optimize space and accessibility.
• Collaborated with sales team to manage inventory flow, enhancing operational efficiency during peak hours.
• Maintained accurate records of vehicle movements and statuses, ensuring clear communication with staff members.
• Managed scheduling and execution of trips for local collection of vehicles purchased in bulk.
• Assist with the DMV/ Bank paperwork via drop-off or pick up.
• Help make exceptional memories for our customers

• Delivered exceptional customer service in high-volume food service environments.
• Operated kitchen equipment efficiently to maintain food quality and safety standards.
• Assisted in training new staff on food preparation and cleanliness procedures.
• Collaborated with team members to streamline service delivery during peak hours.
• Ensured accuracy in order processing and adherence to food safety regulations.
• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.

• Provided personalized care plans tailored to individual patient needs and preferences.
• Assisted patients with daily living activities and chores enhancing comfort and independence.
• Monitored vital signs and reported changes to healthcare professionals promptly on a daily basis. Along with providing transportation to & from healthcare professionals.
• Manage 24/7 'around the clock' care for patients when needed. With ability to be a live-in caregiver.
• Help patients with physical hygiene requirements ex. bathing, dressing, diabetic nail care, hair & teeth cleanliness, etc.

(Within this timeframe, care was given to 3 long-term patients with specifically Dementia and Alzheimer's disease.)

• Extracurricular Activities: JROTC ( 2years )