Daysha Roberts
IT Tech
Austin,TX
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
6
6
years of professional experience
Work History
Transportation Specialist
U.S Army National Guard
Killeen, TX
10.2019 - Current
- Inspect vehicles or other equipment for evidence of abuse, damage, or mechanical malfunction.
- Inspect vehicles or equipment to ensure compliance with rules, standards, or regulations.
- Examine transportation vehicles, equipment, or systems to detect damage, wear, or malfunction.
- Inspect repairs to transportation vehicles or equipment to ensure that repair work was performed properly.
- Prepare reports on investigations or inspections and actions taken.
- Examine carrier operating rules, employee qualification guidelines, or carrier training and testing programs for compliance with regulations or safety standards.
IT Technician
QA Systems
Austin, TX
08.2020 - 12.2020
- Managed system-wide operating system and software deployments, as well as related software upgrade problems.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured hardware, devices and software to set up work stations for employees.
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
IT Technician
Acer America Corporation
Temple, TX
07.2020 - 08.2020
- Maintained hardware performance, network connectivity, and software updates.
- Analysing computer hardware problems, rectifying them, servicing and replacing parts when necessary.
- Installing software, demonstrating its usage and troubleshooting when users are faced with problems.
Content Moderation Lead
TX
San Antonio, TX
06.2018 - 12.2018
- Assign or schedule tasks in order to meet work priorities and goals.
- Evaluate project plans and proposals to assess feasibility issues.
- Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
Geek Squad Agent
Best Buy
Killeen, TX
01.2016 - 06.2017
- Update knowledge and skills to keep up with rapid advancements in computer technology.
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
- Oversee the daily performance of computer systems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
IT Specialist
Copperas Cove, TX
04.2013 - 01.2016
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Review or update web page content or links in a timely manner, using appropriate tools.
Education
High School Diploma - undefined
SHOEMAKER HIGH SCHOOL
Skills
Computer Hardwareundefined
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
IT Technician
QA Systems
08.2020 - 12.2020
IT Technician
Acer America Corporation
07.2020 - 08.2020
Transportation Specialist
U.S Army National Guard
10.2019 - Current
Content Moderation Lead
TX
06.2018 - 12.2018
Geek Squad Agent
Best Buy
01.2016 - 06.2017
IT Specialist
04.2013 - 01.2016
High School Diploma - undefined
SHOEMAKER HIGH SCHOOL
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