Professional fulfillment specialist with proven track record in efficient inventory management and order processing. Strong focus on team collaboration and adaptability to changing needs. Reliable in achieving results through attention to detail, effective communication, and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Chewy"s
Mount Juliet, TN
09.2025 - Current
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Reduced product damage rates through proper handling, storage, and packaging procedures.
Training new team members on best practices for handling fulfillment challenges, fostering a proactive problem-solving culture.
Team Lead
VALEO
Smyrna, TN
08.2022 - 09.2025
Conducted regular quality inspections of finished products, ensuring compliance with specifications and reducing defects.
Led team in daily assembly operations, fostering a collaborative environment to meet production goals.
Trained new employees on assembly procedures, fostering a culture of safety and best practices.
Monitored equipment performance regularly, troubleshooting issues promptly to maintain an uninterrupted production flow.
Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Compiled and analyzed shift reports, providing critical insights for team performance evaluation and improvement. While also Monitoring key performance indicators through daily reports, guiding adjustments to workflow for optimal productivity outcomes.
Coordinated shift assignments for team members, facilitating seamless workflow and enhancing overall productivity levels.
Fulfillment Associate
Amazon Fulfillment Center
Murfreesboro, TN
07.2021 - 08.2022
Assisted in cycle counts, contributing to precise inventory tracking and management across the facility.
Used RF scanners to track orders and verify accuracy.
Sorted and organized items in designated areas for easy access.
Streamlined packing processes, achieving timely and accurate order fulfillment while minimizing product damage rates.
Trained new packers on efficient handling procedures, fostering a culture of safety and teamwork.
Analyzed complex problems and identified effective solutions, enhancing team performance and productivity levels.
Packer/Shipper
NDC
La Vergne, TN
09.2020 - 09.2021
Provided exceptional customer service by resolving shipping issues promptly and courteously, maintaining strong client relationships.
Reduced shipping errors for increased customer satisfaction with accurate labeling and documentation.
Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
Assisted with quality and production process improvements to support new packaging initiatives.
Package Handler
FedEx Ground
Detroit, MI
09.2018 - 11.2019
Coordinated loading and unloading operations, ensuring timely shipment while maintaining safety protocols throughout the warehouse.
Implemented best practices for product handling, significantly reducing damage rates during storage and transit.
Used hand-held scanners and physical logs to accurately track item movements.
Checked products for damage or other issues before packing into boxes.
Followed safety regulations to maintain safe work environment.
Inspector
Sun coating corporation
Michigan
05.2018 - 07.2019
Conducted detailed inspections of incoming materials to ensure compliance with quality standards.
Documented inspection findings using industry-standard reporting tools for traceability and review.
Collaborated with production teams to address non-conformities, promoting continuous improvement practices.
Monitored environmental conditions in the coating area, ensuring adherence to safety and quality protocols.
Maintained up-to-date inspection and audit records for improved reporting and analysis.
Supervisor
DIVERSE FACILITY SOLUTIONS
Romulus, MI
07.2017 - 03.2018
Supervised daily cleaning operations, maintaining high standards of cleanliness and safety.
Trained team members on effective cleaning techniques and safety protocols.
Conducted regular inspections to ensure compliance with cleanliness and sanitation standards.
Coordinated scheduling of cleaning tasks to maximize efficiency across facilities.
Improved cleanliness ratings by implementing consistent quality checks throughout the facility.
Reduced safety incidents by promoting adherence to established safety guidelines and procedures.
Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Education
patient care technician (certification) -
Dorsey
Dearborn, MI
02-2019
High School Diploma - undefined
Antioch High School
Antioch, TN
05-2012
Skills
RF scanner
Product packaging
Team leadership
Attention to detail
Excellent communication
Detail-oriented
Time management
Teamwork and collaboration
Certification
Certified Patient Care Technician/Assistant March 2018 to April 2019