Daysi Rodriguez
Austin,TX
Summary
Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Electronic Masker
Keystaff Staffing Service
08.2023 - Current
- Perform basic masking and de-masking and inspection tasks using methods and materials as specified in written procedures.
- Successfully demonstrate competency utilizing precision dispense equipment, stereo microscope, specified written procedures.
- Inspects own work for quality compliance.
- Able to strictly adhere to a set schedule and project completion deadlines.
Sanitation Worker
HEB
02.2023 - 08.2023
- Cleaned department floors by scrubbing, and sanitizing.
- Washed dishes and clean kitchens, cooking utensils, and department specific utilities.
- Kept storage areas and carts clean, and tidy.
- Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
Sales Associate
International Bank of Commerce
05.2022 - 08.2022
- Recommended, selected, and helped locate services based on customer needs and desires.
- Observed, received, and obtained information from all relevant sources.
- Developed constructive and cooperative working relationships with others, and maintaining them over time.
- Prepared sales or other contracts and explained technical product or service information to customers.
Lash Consultant
Amazing Lash Studio
03.2022 - 05.2022
- Created a comfortable & lively energy with a welcoming attitude so that clients felt comfortable and prepared for lash services.
- Assisted clients in any questions about their lashes and the look for success.
- Promoted membership and retail sales while conducting data entry for the system & filed membership files at the end of the day.
- Operated the cash register and authorized payments.
- Conducted follow-up phone calls with our clients to ensure customer satisfaction.
Career Counselor
C2 Global Professional Services, LLC
10.2021 - 03.2022
- Assisted customers that are in the Temporary Assistance for Needy Families program job search and remove barriers to accepting employment, such as childcare or transportation assistance.
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing, and interview skills.
- Prepared reports on individuals and activities as required by management and quality assurance.
- Attended meetings, educational conferences, and training workshops.
Program Support Technician
MMC Group, LP
05.2021 - 10.2021
- Greeted and directed customers to the resources needed.
- Assisted customers with job searching on desktops computers.
- Created and revised reports to track attendance of customers in virtual meetings.
- Worked with team members to ensure proper coverage to assist customers.
Education
Certificate - Cosmetology
Avenue Five Institute
Austin 11.2020 - 11.2021
High School Diploma -
Genesis High School
Bastrop, TX 08.2014 - 01.2017
Certificate - Medical Coding And Billing
National Trade Institute
Remote 07.2023 - Current
Skills
- Microsoft Word
- Time Management
- Technology
- Organizational Skills
- Typing
- Administrative Experience
- Customer Service
- User Support
Timeline
Electronic Masker
Keystaff Staffing Service
08.2023 - Current
Certificate - Medical Coding And Billing
National Trade Institute
07.2023 - Current
Sanitation Worker
HEB
02.2023 - 08.2023
Sales Associate
International Bank of Commerce
05.2022 - 08.2022
Lash Consultant
Amazing Lash Studio
03.2022 - 05.2022
Career Counselor
C2 Global Professional Services, LLC
10.2021 - 03.2022
Program Support Technician
MMC Group, LP
05.2021 - 10.2021
Certificate - Cosmetology
Avenue Five Institute
11.2020 - 11.2021
High School Diploma -
Genesis High School
08.2014 - 01.2017
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