Dayton Grote
Sevierville,TN
Summary
I am a hardworking and committed employee. Typically I earn the trust of my employers and I am given leadership positions in whatever company I am working for. I like to work a lot; for example this past summer I could work anywhere from 45-60 hours a week. I believe that I am a good teammate and try to lead and encourage my peers while maintaining a good relationship with them. I am good at customer service, and in my landscaping job that was one of my key roles. I was the one to go to any customer who had a complaint and not only defuse the situation but then provide the services they need to fix the problem. I also try to bring my own ideas and suggestions to whatever I am doing, and will try to voice them if I feel they may help the situation.
Overview
5
5
years of professional experience
Work History
Sports Associate
Rocky Top Sports World
Gatlinburg , TN
2023.07 - Current
- Maintained cleanliness in the store by sweeping, dusting shelves, and organizing stock.
- Restocked out-of-stock items throughout the day as needed.
- I make sure all customers either in the gym or on the turf fields have the supplies needed to perform their events.
- I lead the other part time staff and typically give out the orders given to me by my boss
- I make sure all areas of the facility are clean
- I handle customer relations when needed and most of the time do not need to use someone above me to resolve the issue.
Landscaping Crew Leader
Sterling Landscapes
Boiling Springs , SC
2022.04 - 2023.07
- Developed and maintained landscaping plans for residential and commercial properties.
- Scheduled and supervised crew members to ensure timely completion of projects.
- Ensured proper use of equipment, tools, and materials for each job.
- Provided guidance on proper techniques for planting, mulching, pruning, mowing, edging, trimming.
- Inspected completed work to ensure quality standards were met or exceeded.
- Responded promptly to customer inquiries and complaints regarding landscaping services.
- Cut and trimmed lawns using power mowers and edgers.
Sports Associate
Upward Star Center
Spartanburg , SC
2019.04 - 2022.03
- Made sure the facility was clean on the courts, fields, bathrooms, team rooms, dining area, and conference rooms.
- Ran concessions and front desk when needed
- Set up equipment like volleyball nets, soccer goals, batting cages, futsol goals, and bleachers.
- Did score keeping for programming like adult and youth leagues.
- Did gate for tournaments
Education
BBA - Finance And Business Management
University of Dayton
Dayton, OHSkills
- Management Support
- Attention to Detail
- Policy Implementation
- Flexible Schedule
- Decision-Making
- Oral Communication
- Customer Interaction
- Time Management
- Courteous and Professional
- Customer Service
- Issue Resolution
- Facility Maintenance
Affiliations
- I am a 9th grade basketball coach at Miamisburg High School
- I lead YoungLife at Miamisburg High School
- I am an assistant coach for the South Dayton G's AAU Boys Basketball 7th Grade Team
References
References available upon request.
Timeline
Sports Associate
Rocky Top Sports World
2023.07 - Current
Landscaping Crew Leader
Sterling Landscapes
2022.04 - 2023.07
Sports Associate
Upward Star Center
2019.04 - 2022.03
BBA - Finance And Business Management
University of Dayton
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