Dayton Grote
Sevierville,TN
Summary
I am a hardworking and committed employee. Typically I earn the trust of my employers and I am given leadership positions in whatever company I am working for. I like to work a lot; for example this past summer I could work anywhere from 45-60 hours a week. I believe that I am a good teammate and try to lead and encourage my peers while maintaining a good relationship with them. I am good at customer service, and in my landscaping job that was one of my key roles. I was the one to go to any customer who had a complaint and not only defuse the situation but then provide the services they need to fix the problem. I also try to bring my own ideas and suggestions to whatever I am doing, and will try to voice them if I feel they may help the situation.
Overview
5
5
years of professional experience
Work History
Sports Associate
Rocky Top Sports World
Gatlinburg, TN
07.2023 - Current
- Maintained cleanliness in the store by sweeping, dusting shelves, and organizing stock.
- Restocked out-of-stock items throughout the day as needed.
- I make sure all customers either in the gym or on the turf fields have the supplies needed to perform their events.
- I lead the other part time staff and typically give out the orders given to me by my boss
- I make sure all areas of the facility are clean
- I handle customer relations when needed and most of the time do not need to use someone above me to resolve the issue.
Landscaping Crew Leader
Sterling Landscapes
Boiling Springs, SC
04.2022 - 07.2023
- Developed and maintained landscaping plans for residential and commercial properties.
- Scheduled and supervised crew members to ensure timely completion of projects.
- Ensured proper use of equipment, tools, and materials for each job.
- Provided guidance on proper techniques for planting, mulching, pruning, mowing, edging, trimming.
- Inspected completed work to ensure quality standards were met or exceeded.
- Responded promptly to customer inquiries and complaints regarding landscaping services.
- Cut and trimmed lawns using power mowers and edgers.
Sports Associate
Upward Star Center
Spartanburg, SC
04.2019 - 03.2022
- Made sure the facility was clean on the courts, fields, bathrooms, team rooms, dining area, and conference rooms.
- Ran concessions and front desk when needed
- Set up equipment like volleyball nets, soccer goals, batting cages, futsol goals, and bleachers.
- Did score keeping for programming like adult and youth leagues.
- Did gate for tournaments
Education
BBA - Finance And Business Management
University of Dayton
Dayton, OHSkills
- Management Support
- Attention to Detail
- Policy Implementation
- Flexible Schedule
- Decision-Making
- Oral Communication
- Customer Interaction
- Time Management
- Courteous and Professional
- Customer Service
- Issue Resolution
- Facility Maintenance
Affiliations
- I am a 9th grade basketball coach at Miamisburg High School
- I lead YoungLife at Miamisburg High School
- I am an assistant coach for the South Dayton G's AAU Boys Basketball 7th Grade Team
References
References available upon request.
Timeline
Sports Associate
Rocky Top Sports World
07.2023 - Current
Landscaping Crew Leader
Sterling Landscapes
04.2022 - 07.2023
Sports Associate
Upward Star Center
04.2019 - 03.2022
BBA - Finance And Business Management
University of Dayton
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