Detail-oriented service advisor skilled in effective communication and problem-solving. Ability to coordinate service solutions and train new staff to enhance team efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
service advior / dispacther
Eddys Chevrolet
wichita
01.2025 - Current
Communicated with technicians to relay service updates and repair recommendations.
Handled customer inquiries and resolved issues with professionalism and empathy.
Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
Service Advisor
scholfield honda
Wichita
12.2019 - 01.2025
Coordinated communication between service technicians and customers.
Trained new staff on service advisor responsibilities and dealership processes.
Promptly responded to customer inquiries via phone, email or in person.
Used service skills and technical knowledge to ascertain issues and provide successful resolutions.
Participated in ongoing training and service managment related to automotive advancements.
Promoted available products and services to customers during service, account management and order calls.