Summary
Overview
Work History
Education
Skills
References
Timeline
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Daytona Brownfield

Lewiston,IL

Summary

Efficient Deputy City Clerk known for high productivity and ability to complete tasks swiftly. Possess specialized skills in records management, legislative administration, and public service. Excel at communication, problem-solving, and time management which enhances performance in fast-paced environments. Committed to maintaining confidentiality and integrity in all aspects of work.

Overview

6
6
years of professional experience

Work History

Deputy City Clerk

City Of Canton
Canton, Illinois
11.2023 - Current
  • Performed research on various topics to provide information to staff members or the public.
  • Created spreadsheets to track data related to departmental operations.
  • Provided customer service by responding to inquiries from citizens regarding city services or regulations.
  • Compiled monthly reports summarizing departmental activities for review by the City Clerk.
  • Responded promptly to telephone calls or emails from constituents seeking assistance from the City Clerk's office.
  • Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
  • Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
  • Aided City Clerk by tracking and organizing projects, reviewing and reconciling bill-of-lading discrepancies and maintaining office files and spreadsheets.

Waitress

Official Time Out
Canton, IL
03.2021 - 11.2023
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.

CNA

Mason City Area Nursing Home
Mason City, Illinois
07.2018 - 12.2020
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

Education

Bachelor of Science - Criminal Justice/Human Services

Colorado Technical University
Colorado Springs, CO
02-2026

Cosmetology

Tricoci University of Beauty Culture
Peoria, IL
12-2021

Skills

  • Legal Compliance
  • Document Preparation
  • Strong Organization
  • Meeting facilitation
  • Office Management
  • Problem-solving abilities
  • Records Management
  • Customer Service
  • Office Administration
  • Public Service
  • Record-keeping
  • Multitasking

References

  • Sierra Snyder- (Police Clerical Administrative Operations for the Canton Police Department) 309-338-6944. I currently work with Sierra.
  • McKenzie Mann- (Grain Originator at Western Grain Marketing, LLC) 217-617-9506. I worked with Mckenzie for about a year at Official Time Out and she is who originally trained me.
  • Lisa Irwin (Scheduler for Graham Hospital) 309-338-6298. I have known Lisa for about a year.

Timeline

Deputy City Clerk

City Of Canton
11.2023 - Current

Waitress

Official Time Out
03.2021 - 11.2023

CNA

Mason City Area Nursing Home
07.2018 - 12.2020

Bachelor of Science - Criminal Justice/Human Services

Colorado Technical University

Cosmetology

Tricoci University of Beauty Culture
Daytona Brownfield