Dayvian Sandoval
Santa Fe Springs,CA
Summary
Many years in a fast paced enviornment and known for providing the best guest service. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Experience with basic electrical work and currently in school for a higher degree under that realm. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Lead Busser
Disneyland Resort
Anaheim, CA
09.2023 - Current
- Given the opportunity to work at the happiest place on Earth.
- Always making sure our guests are eating and enjoying a safe and clean environment.
- Participated in team meetings to discuss service improvements and guest feedback.
- Developed and implemented strategies to improve team performance and productivity.
- As a lead, I assure you that our cast members are giving their best in guest service at Disneyland, which is known for providing world-wide guest service.
- Handled customer complaints professionally and efficiently.
- Implemented guest service standards and trained team on best practices for customer excellence.
Crew Member
McDonald's
Norwalk
02.2022 - 04.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served food quickly for positive guest experiences.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2023
Electrician 1 Certificate -
Whittier Adult School
Whittier, CA10-2023
Electrician Technician Certificate -
Fullerton College
Fullerton, CASkills
- Guest service
- Team building
- Service improvement
- Point-of-sale transactions
- Food safety
- Cash handling
- Collaboration
- Cleanliness
- Customer service excellence
- Fast-paced environment
- Positive attitude
Timeline
Lead Busser
Disneyland Resort
09.2023 - Current
Crew Member
McDonald's
02.2022 - 04.2023
High School Diploma -
Santa Fe High School
Electrician 1 Certificate -
Whittier Adult School
Electrician Technician Certificate -
Fullerton College
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