Dayvon Malloy
Pittsburgh,PA
Summary
Highly motivated IT professional with 10 of experience, leveraging strong technical skills and a passion for information security. Proven ability to manage, secure, and troubleshoot complex voice/data networks in both civilian and military environments. Skilled in SIEM, physical security, and leadership/management. Eager to contribute analytical thinking and a desire to continue growing in the cybersecurity field within a team-oriented environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Telecommunications Administrator
Engine LLC
05.2022 - Current
- Maintain seamless communication for the organization with timely equipment upgrades and system optimization.
- Optimize resource allocation with effective vendor management and contract negotiations.
- Enhance user experience by conducting regular audits of telecommunications systems and recommending necessary updates or adjustments.
- Oversee inventory management of telecommunications equipment, maintain accurate record keeping and facilitate timely replacement of outdated devices.
- Collaborate with cross-functional teams to implement new telecommunication technologies, while meeting project deadlines on time and within budget constraints.
- Achieve cost savings by conducting thorough analysis of telecom expenses, identify areas for improvement, and recommend appropriate solutions.
- Safeguard sensitive data through rigorous adherence to industry standards.
- Assess facilities to determine capacity and needs for telecommunications systems.
- Follow standards and procedures to maintain safe work environment.
- Accurately document user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
- Consult with clients to identify technical requirements for proposed system modifications and technology purchases.
- Test equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Utilize Five Points Patch Manager database to prepare and evaluate network diagrams, floor plans, and site configurations for both new and existing facilities.
Automotive Technician
P&W BMW
07.2017 - 01.2020
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed safety and emissions inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Coordinated with parts department to determine availability of necessary components.
Unit Supply Specialist (92Y)
US Army
01.2013 - 05.2017
- Reduced equipment downtime by implementing a proactive maintenance schedule, boosting overall unit performance.
- Ensured compliance with military regulations regarding the handling, storage, and disposal of hazardous materials, protecting personnel health and safety.
- Demonstrated adaptability by quickly adjusting supply plans in response to changing mission requirements or unforeseen circumstances.
- Maintained strict security protocols around sensitive equipment access points, safeguarding against potential theft or misuse by unauthorized individuals.
- Coordinated logistical support for various military exercises, enabling seamless execution of training scenarios while maintaining accurate inventory levels.
- Assisted in the development of annual budget proposals for the unit''s supply needs based on historical data analysis and anticipated future requirements.
- Assisted with the transportation and distribution of resources during deployments, guaranteeing that all necessary supplies were readily available upon arrival at new locations.
- Leveraged strong organizational skills to maintain meticulous records of all transactions and inventory changes, providing accurate data for audits and reporting purposes.
- Developed and implemented contingency plans for potential disruptions to the supply chain, ensuring continued support for unit operations under any circumstances.
- Conducted regular audits of supply storage areas, maintaining organization and minimizing loss or damage to valuable assets.
- Applied knowledge of Federal Acquisition Regulations to achieve divisional compliance.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Education
Certification - Computer Networking And Telecommunications
Cisco Networking Academy
Remote12.2024
Diploma - Computer/I.T. Administration & Management
ACI Learning/Tech Academy
Centennial, CO04.2023
Diploma - Information Technology
Global Institute of Technology
Chantilly, VA06.2021
Skills
- Network Troubleshooting
- Wireless Networking
- Fiber Optic Cabling
- Copper Cabling
- Network Security
- Mobile Device Management
- Disaster Recovery Planning
- ITIL Framework
- VoIP Protocols
- Switches and Routers Configuration
- Unified Communications
- IP Telephony
- Customer Service
- Problem-Solving
- Equipment installation and maintenance
- Network design
- Regulatory Compliance
- Office installations
- User Support
- Network protocols
- Troubleshooting
- Project Management
- Equipment Installation
- System Testing
- Device configuration
- Risk Assessment
- Network configuration
Affiliations
- ISC2 Member
Certification
- ISC2 Certified in Cybersecurity
- CompTIA:
Sec+
Net+
A+
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePersonal development programsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchLanguages
English
Native or Bilingual
Timeline
Telecommunications Administrator
Engine LLC
05.2022 - Current
Automotive Technician
P&W BMW
07.2017 - 01.2020
Unit Supply Specialist (92Y)
US Army
01.2013 - 05.2017
Certification - Computer Networking And Telecommunications
Cisco Networking Academy
Diploma - Computer/I.T. Administration & Management
ACI Learning/Tech Academy
Diploma - Information Technology
Global Institute of Technology
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