Dayzie Canida
James Avery Artisan Jewelry
Dallas,US
5
years of professional experience
Highly motivated and cheerful customer service professional with 3+ years of experience helping customers resolve service issues. A team player with a proven record of exceptional time management, multitasking, and organizational skills. Passionate about helping customers and making the workspace a positive for other coworkers and customers alike.
Work History
Seasonal Sales Associate
8 Months- Assisted customers in locating needed items and checked inventory across multiple locations to enhance shopping experience.
- Organized eye-catching displays and stocked shelves to highlight key products and encourage purchases.
- Helped customers by locating items they needed and checking inventory for items in other locations.
- Used open-ended questions to figure out exactly what customers needed, as well as available budgets and the intended recipient for each purchase.
- Explained offerings to customers, including policies, restrictions, and refund policies.
- Used the register system to ring up customer purchases, process payments, and issue receipts.
- Used open-ended questions to determine customer needs and available budgets.
- Answered customer questions about warranties and took care of repair requests.
Retail Associate
3 Years 3 Months- Maintained organized sales floor by straightening and facing merchandise to enhance product visibility.
- Answered questions about store policies and concerns to support positive customer experiences.
- Stocked and quickly alerted management to low inventory levels.
- Trained new associates on store operations and sales techniques for optimal performance.
- Managed inventory levels, ensuring product availability during peak seasons.
- Increased sales by displaying merchandise in an appealing and orderly manner.
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays.
- Kept the sales floor clean by straightening and facing merchandise.
- Supported loss prevention by maintaining accurate cash drawers and monitoring shopper behavior.
- Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations.
- Helped achieve loss prevention goals by keeping accurate drawers and keeping track of shopper behavior.
Doggy Daycare Customer Service
1 Year 9 Months- Supported customers by resolving service-related issues and ensuring satisfaction.
- Helped customers by answering their questions and completing their requests.
- Described and explained products and animal care to customers.
- Collected positive feedback from customers.
- Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
- Resolved issues at work to maintain smooth operations.
- Assisted customers by answering inquiries and fulfilling requests promptly.
- Deal with issues that arise at work.
- Maintained accurate customer account data through efficient manual and digital record-keeping.
Education
High School Diploma
Skills
Exceptional customer service
Customer Engagement
Problem resolution
Relationship development
Opening procedures
Closing procedures
Multitasking and Prioritization
Organization
Shift Coordination
Team Leadership
Reliable Team Player
Active listener
Fast learner
Follows directions
Inventory management
Timeline
Seasonal Sales Associate
James Avery Artisan Jewelry
11.2023 - 07.2024Read More
Retail Associate
Spirit Halloween
08.2020 - 11.2023Read More
Doggy Daycare Customer Service
Forney Independent School District
08.2019 - 05.2021Read More
North Forney High School
High School Diploma
Read More