DAEMON BLACKWELL
Renton,WA
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
20
20
years of professional experience
Work History
Auto Detail Owner/Operator Specialist
Deez Auto Spa
03.2023 - Current
- Manage day-to-day business operations.
- Exceed customer satisfaction and expectations by providing thorough interior and exterior auto detailing services.
SPORTS COACH
Great NW Youth League
01.2005 - 03.2023
- Head coach for Five Star Cougar team-ages 10 and 11-volunteer
- Increased player skill levels with the implementation of targeted drills and practice sessions.
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Managed team budgets, ensuring judicious allocation of funds towards essential equipment, travel expenses, and other necessary expenditures.
CUSTOMER SERVICE REPRESENTATIVE
Uhaul
03.2016 - 02.2023
- Maintained fleet of vehicles
- Accurately handled cash and charge transactions
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
SHIPPING AND RECEIVING
UPS
09.2009 - 03.2016
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
- Handled shipping and receiving duties, organizing shipments efficiently for timely delivery to customers.
Automotive Service Technician
Jiffy Lube
06.2005 - 09.2009
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
Education
GED -
John Marshall High School
Cleveland, OHAuto Technician -
South Seattle College
Seattle, WAAssociate of Science - Business Management
Seattle Central Community College
Seattle, WA06-2027
Skills
- Verbal and written communication
- Data entry
- Active listening
- POS system operations
- Microsoft Excel
- Microsoft Office Suite
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Proactive problem-solving
Timeline
Auto Detail Owner/Operator Specialist
Deez Auto Spa
03.2023 - Current
CUSTOMER SERVICE REPRESENTATIVE
Uhaul
03.2016 - 02.2023
SHIPPING AND RECEIVING
UPS
09.2009 - 03.2016
Automotive Service Technician
Jiffy Lube
06.2005 - 09.2009
SPORTS COACH
Great NW Youth League
01.2005 - 03.2023
GED -
John Marshall High School
Auto Technician -
South Seattle College
Associate of Science - Business Management
Seattle Central Community College
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