Shane Dimang
Litchfield Park,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Motivated to maintain professional relationships to drive business and individual results.
Overview
4
4
years of professional experience
Work History
Heavy Wheeled Motor Transport Operator
United States Army
11.2020 - Current
- Reduced vehicle downtime through diligent maintenance and timely repairs, ensuring consistent operational readiness.
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Coordinated with logistics teams to ensure accurate inventory tracking and timely delivery of supplies.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
- Oversaw handling and transportation of more than hundreds of millions in equipment while deployed to South Korea .
- Led a team of Motor Transport Operators through rigorous training exercises, fostering teamwork and honing individual skills to meet mission objectives.
Customer Service
Blackstone Country Club
01.2020 - 10.2022
- Responded to customer questions and concerns to provide excellent customer service.
- Provided outstanding customer service skills for both internal and external customers.
- Maintained high level of customer service through friendly and polite demeanor.
- Developed a strong relationship with customers and company with excellent care.
- Displayed professional manner and communication skills.
Education
Maricopa Community Colleges - Glendale Community College
Glendale, AZSkills
- Shipment Management
- Vehicle Maintenance
- Operating Vehicles
- Managing Training
- Supervising Personnel
- Time Management
- Customer Service
- Load Securing
- Adaptability
- Client relationship management
Timeline
Heavy Wheeled Motor Transport Operator
United States Army
11.2020 - Current
Customer Service
Blackstone Country Club
01.2020 - 10.2022
Maricopa Community Colleges - Glendale Community College
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