D. BRYAN AUSTIN
Greensboro,North Carolina
Summary
Licensed Representative handling daily office administrative duties. Building confidence in the client by aiding the Senior IAR in developing appropriate portfolio design and diversification to enhance the clients experience in working towards satisfying the clients short and long-term financial goals. A successful administrator in handling the necessary account documentation workflow, to make certain that all recommendations, are always in the Clients Best Interest. Demonstrate the ability in properly manage the onboarding process coordination and effectively communicate that process to the client .
Overview
33
33
years of professional experience
1
1
Certification
Work History
Licensed Senior Office Administrator
LPL Financial
High Point, NC
05.2020 - Current
- Fostered strong connections with clients(150+) by evaluating and assisting in managing portfolios efficiently.
- Collaborated with Investment Advisor Representative (IAR) to account opening process.
- Maintained client confidence through timely resolution of issues.
- Provide clients with investment literature to assist in making informed financial choices.
- Developed client rapport by meticulously assessing needs in early client meetings.
- Assist in developing diverse/customized investment portfolio and strategies to achieve objectives.
- Cultivated excellent rapport with clients to ensure loyalty.
- Guided clients on optimal financial products and services for individual circumstances.
- Help in researching and identifying optimal investments aligning with client financial objectives.
- Cultivated and strengthened relationships with new clients for a branch with over 48 Million in AUM .
- Manage all new client onboarding procedures for new accounts and investment options
- Handle all day-to-day scheduling with clients and wholesalers, as well as all CRM client updates
Branch Office Client Administrator
LPL Financial
High Point, NC
10.2019 - 05.2020
- Established robust connections with clients, ensuring successful attainment of their financial targets.
- Upheld standards to safeguard clients' best interests.
- Facilitate account setup and transfers for efficient management.
- Address client concerns promptly to ensure a seamless process.
- Established long-term accounts by cultivating rapport with each client.
- Collaborate with clients and IAR to optimize portfolio construction according to clients' goals.
- Maintain CRM with client updates and scheduling.
Financial Advisor
Edward Jones
Greensboro, NC
06.2018 - 10.2019
- Advised clients on investment opportunities tailored to their needs.
- Cultivated lasting client relationships, promoting trust in financial management.
- Provided guidance on financial best practices.
- Guaranteed adherence to industry regulations.
Owner/Operator/Member
The UPS Store
High Point, North Carolina
07.1999 - 09.2018
- Implement customized shipping options tailored to both residential and business needs.
- Executed diverse printing tasks for individual and corporate need.
- Specialized in diverse packing techniques.
- Provide Notary, Fax, and Scanning for Consumers
- Oversee employee recruitment and development.
- Manage and upkeep financial software applications.
- Oversaw various administrative tasks, including financial and HR duties.
- Awarded the Bronze Award each year starting in 2002 for excellence in sales and service.
Sales Manager, Assistant Plant Manager, Member of Board of Directors, QC Director
MSI Products, Div. of LuPaul Ind.
Loudon, Tennessee
01.1992 - 07.1999
- Directed initial company startup.
- Spearheaded sales and marketing initiatives.
- Designed a Quotation System leveraging Value Chain Management.
- Developed QS-9000 training curriculum.
- Managed hiring process for office employees.
- Coordinator for all customer outings.
- Specializing in Consultative Selling with existing and prospective customers
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
BA - Communication/Public Relations
University of Georgia
Athens, GeorgiaSkills
- Onboarding document workflow
- Sales/Marketing
- Client service/engagement
- Human Resources
- Excellent communication
- Office administration
- Scheduling and CRM
- Client focused
- Investment Research
- Multitasking and organization
Certification
- Series 7 FINRA August 2018
- Series 66 NASAA September 2018
Timeline
Licensed Senior Office Administrator
LPL Financial
05.2020 - Current
Branch Office Client Administrator
LPL Financial
10.2019 - 05.2020
Financial Advisor
Edward Jones
06.2018 - 10.2019
Owner/Operator/Member
The UPS Store
07.1999 - 09.2018
Sales Manager, Assistant Plant Manager, Member of Board of Directors, QC Director
MSI Products, Div. of LuPaul Ind.
01.1992 - 07.1999
BA - Communication/Public Relations
University of Georgia