Highly motivated and results-oriented individual with a strong technical background and a passion for providing exceptional support. Possesses a combination of academic training (Google Professional Cybersecurity certificate, Udemy CompTIA Security+ course) and practical skills to understand and troubleshoot complex technical issues. Experienced in resolving network-related problems, installing and configuring hardware/software, and integrating new technologies. Eager to leverage excellent communication and collaboration skills to effectively support any employer.