Devin Collett
Elkins
Summary
Professional operations specialist with deep knowledge in managing and optimizing production processes across different types of employment. Strong focus on team collaboration and achieving results under varying conditions. Skilled in team building, quality control, and process improvement. Reliable and adaptable, ensuring operational efficiency and success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Operator/Mentor
Appalachian Aggregates
04.2018 - Current
- Oversaw operation and maintenance of front end loader, excavator, dozer, haul trucks, articulating trucks, and skid steer. Led efforts in plant and facility maintenance and repair initiatives.
- Oversaw daily operations ensuring adherence to safety and quality standards.
- Led team in optimizing production workflows, increasing efficiency and reducing delays.
- Mentored junior operators, fostering skill development and enhancing team performance.
- Developed training programs for new hires, improving onboarding effectiveness and retention rates.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
General Manager
Sprint
08.2017 - 03.2018
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, reducing excess stock and improving turnover rates.
- Developed training programs for new hires, enhancing onboarding experience and operational efficiency.
- Analyzed sales data to identify trends, driving strategic initiatives for product promotions and customer engagement.
Customer Accounts Manager
Aaron's
11.2014 - 11.2016
- Collect and deposit money into accounts, keep records of collections, and ensure accounts are balanced. Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents.
- Complete forms in accordance with company procedures.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Provide services to customers, such as order placement or account information.
- Learn to operate new office technologies as they are developed and implemented.
- Supervise other clerical staff and provide training and orientation to new staff.
- Train and assist staff with computer usage.
- Resolved customer inquiries efficiently, enhancing overall satisfaction and retention rates.
- Developed and maintained comprehensive documentation of customer interactions and resolutions.
Groundsman and Greaser
Southern West Virginia Asphalt
07.2013 - 11.2014
- Grease, maintain, and repair plant.
- This includes replacing rollers, greasing and or replacing bearings, changing screens in the screen box.
- Removing worn out chutes and fabricating and replacing with new. Changing burnt motors on belt lines, which may include climbing at heights of 100+ feet off the ground. Follow all MSHA safety regulations and procedures.
- Handle hazardous materials. Also required to operate skid steer, manlift, boom truck, dump truck, water truck, and other various heavy equipment operations, along with maintaining and repairing them as well.
Green Chain Puller
Hayes Scott Rustic Fencing
03.2013 - 06.2013
- Inspect materials and products for defects, and to ensure conformance to specifications.
- Remove materials and products from machines and equipment, and place them in boxes, trucks or conveyors, using hand tools and moving devices.
- Clean and maintain machinery, equipment, and work areas to ensure proper functioning and safe working conditions.
- Transfer materials and products to and from machinery and equipment, using industrial trucks or hand trucks.
- Fasten, package, or stack materials and products, using hand tools and fastening equipment.
Cavalry Scout
U.S. Army
02.2012 - 02.2013
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
New Hampshire05-2028
High School Diploma - undefined
Tygarts Valley Christian Academy
Elkins, WV05-2011
Skills
- Management and Supervision Skills
- Microsoft Office
- Account Management
- Heavy Equipment Operation
- Communication skills
- Computer Literacy
- Customer service
- Sales
- Account management
- Outdoor work
- QA
- Leadership
- Safety compliance
- Team player
- Workflow optimization
Certification
Driver's License
MSHA Part 46 Certification
Timeline
Lead Operator/Mentor
Appalachian Aggregates
04.2018 - Current
General Manager
Sprint
08.2017 - 03.2018
Customer Accounts Manager
Aaron's
11.2014 - 11.2016
Groundsman and Greaser
Southern West Virginia Asphalt
07.2013 - 11.2014
Green Chain Puller
Hayes Scott Rustic Fencing
03.2013 - 06.2013
Cavalry Scout
U.S. Army
02.2012 - 02.2013
High School Diploma - undefined
Tygarts Valley Christian Academy
Bachelor of Science - Environmental Science
Southern New Hampshire University
Additional Information
- Critical Thinking Judgment and Decision Making
- Coordination Time Management
- Transportation Mathematics
- Complex Problem Solving Equipment Maintenance
- Employee Training on Computers and Electronics
- Quality Control Analysis and Leadership
- Troubleshooting Technical Issues on Site