Compiled and analyzed police record data, including crimes and booking information
Conducted proficient data entry and retrieval of information utilizing various computer databases (CLETS, ROMBU, JDIC, CROSSROADS, LASERFICHE, LEXISNEXIS)
Managed case files effectively, ensuring accurate documentation of all relevant information.
Program Assistant
Assistance League of Los Angeles
07.2020 - 07.2021
Facilitated the verification of volunteer hours between the volunteer center and partner agencies
Strategically recruited and cultivated relationships with nonprofit organizations and government agencies to ensure ongoing collaboration and support
Implemented rigorous audit procedures and conducted quality control assessments to optimize office operations, partner agency relations, and filing systems
Managed both digital and physical filing systems and retrieved documents as required
Referral Specialist
Assistance League of Los Angeles
06.2017 - 07.2020
Conducted structured interviews with court-referred volunteers and meticulously managed data entry processes
Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Managed client intake fees, transaction records, progress reports, and program completions with precision and attention to detail
Student Professional Worker
Los Angeles Superior Court- Compton Courthouse
02.2017 - 04.2017
Developed and maintained standardized spreadsheets and databases to effectively manage records and information
Facilitated the routing of documents for review and further processing
Managed requests for court records and documents, ensuring timely retrieval and accurate assembly for use by courtroom staff
Utilized database systems and court case management platforms to access and retrieve essential information
Student Intern
Law Offices of Claudia Rodriguez
08.2016 - 12.2016
Provided administrative support including file management, phone correspondence, and
client assistance
Prepared comprehensive court documentation, including legal documents, USCIS forms,
and conducting legal research
Shadowed legal professionals to gain insight into courtroom procedures and legal
proceedings
Education
Master Of Science - Criminal Justice
Grand Canyon University
2025
Bachelor Of Science - Criminal Justice Administration, Sociology
California State University Dominguez Hills
2017
Skills
Verbal communication skills Capable of articulating complex ideas clearly and concisely
Software Proficiency: Highly skilled in the use of Microsoft Word, PowerPoint, Excel
Outlook, and database management systems Able to utilize software tools to streamline
Processes and enhance productivity
Interpersonal Skills: Exceptional interpersonal abilities, adept at building rapport and
Fostering positive relationships with colleagues, clients, and stakeholders Demonstrated
Success in collaborating with diverse teams to achieve common goals
Languages
Bilingual proficiency in English and Spanish, with strong written and verbal communication skills
Timeline
Community Services Officer
City of Inglewood-Police Department
08.2021 - Current
Program Assistant
Assistance League of Los Angeles
07.2020 - 07.2021
Referral Specialist
Assistance League of Los Angeles
06.2017 - 07.2020
Student Professional Worker
Los Angeles Superior Court- Compton Courthouse
02.2017 - 04.2017
Student Intern
Law Offices of Claudia Rodriguez
08.2016 - 12.2016
Master Of Science - Criminal Justice
Grand Canyon University
Bachelor Of Science - Criminal Justice Administration, Sociology
Police Officer-Captain 2nd Shift at City Of Goshen, Goshen City Police DepartmentPolice Officer-Captain 2nd Shift at City Of Goshen, Goshen City Police Department