Clayton Wagner
Alvarado,TX
Summary
Enthusiastic customer service professional with a strong commitment to team building and development. Proven track record of enhancing team performance and driving company success through effective leadership. Seeking to extend skills for further career advancement in sales and account management.
Overview
9
9
years of professional experience
Work History
Retail Sales Associate
CellularWorld
Midlothian, TX
09.2019 - Current
- Travel between stores in different locations when needed to keep operations running smoothly.
- Maintain good customer relationships using transparency and by making sure I remain knowledgeable about new products in an ever-advancing field.
- Assist with team selling, keeping a sharp eye out during all team members' interactions with customers to gauge where aid is needed to ensure customers' needs and company objectives are met .
- Coach teammates in resolving differences in a way that is beneficial to the team, including keeping open lines of communication, and reminding each member that we are in this together.
Assistant Store Manager
Prime Communications
Hudson Oaks, TX
03.2019 - 08.2019
- Ensured the team stayed productive and content during the company acquisition.
- Maintained inventory and merchandising, accurately recording stock and keeping up with the newest advertising methods for the benefit of the company's revenue and customer engagement.
- Kept track of sales records to ensure all employees were compensated correctly for their roles in the company's success.
Assistant Store Manager
Spring Mobile
Hudson Oaks, TX
07.2017 - 03.2019
- Interacted with customers on a daily basis regarding their communication needs. Assisting with client understanding of the product, setup, and payment options.
- Ensured store and company-wide goals were met by setting clear expectations for the team and stepping in with a good attitude to redirect if those expectations were not met.
Shipping And Receiving
Sabre Tubular Structures
Alvarado, TX
02.2017 - 07.2017
- I worked together with my team to build wireless poles for large phone companies. Including lifting the poles to ensure they were oriented correctly, as well as strapping them securely.
- Ensured the safety of my coworkers by keeping a keen eye on the materials to be sure they were insulated correctly.
Shop Hand
quest sheet metal
Fort Worth, TX
02.2016 - 02.2017
- Accurately measured, scored, and assembled air ducts for various companies and households.
- Ensured that projects assigned to me were completed in a timely manner to ensure client satisfaction.
- Assisted team members on special projects where more attention was needed.
Education
High school diploma -
Alvarado High School
Alvarado, TX05.2014
Skills
- Training team members
- Adaptability to changing responsibilities
- Teamwork
- Retail sales
- Customer service
- Upselling
- Goal-oriented
- Conflict resolution
- Punctual
- Calm Demeanor
References
References available upon request.
Timeline
Retail Sales Associate
CellularWorld
09.2019 - Current
Assistant Store Manager
Prime Communications
03.2019 - 08.2019
Assistant Store Manager
Spring Mobile
07.2017 - 03.2019
Shipping And Receiving
Sabre Tubular Structures
02.2017 - 07.2017
Shop Hand
quest sheet metal
02.2016 - 02.2017
High school diploma -
Alvarado High School
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