Janae Ball
Brand Ambassador
Portland,OR
Summary
Results-focused development representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets and deadlines. Collaborative leader experienced in soliciting new prospects, both business and individual. Creative and flexible professional with seven years of experience utilizing consultative sales methods to develop new business.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Talent
Hbo Max
Burbank, CA
01.2022 - 01.2022
- Researched new ideas, while brainstorming and collaborating with other creatives to develop dance performance concepts.
- Assisted choreographers to enhance and refine movements to properly enact intended vision.
- Developed dance performance concepts for unscripted television series.
- Suggested treatments and styles to suit music and fashion choices.
Promotional Model
24Seven
Portland, OR
10.2019 - 02.2020
- Engaged customers with friendly demeanor and extensive product knowledge.
- Directed customer leads to connections department for further assistance.
- Worked at trade shows, customer locations or on marketing shoots.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Brand Ambassador
Marley Natural
Portland, OR
06.2017 - 09.2019
- Increased brand awareness through demonstrations, sales and brand promotion.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Strategized social media campaigns for clients, helping to meet goals and reach untapped potential customers.
- Contributed to creative process through original ideas and inspiration.
Sales Associate
Apple
Portland, OR
06.2015 - 06.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided primary customer support to internal and external customers.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Associate of Arts - Sociology
Portland State University
Portland, OR 09.2014 - 06.2018
Skills
Relationship builder
Customer support
Documentation and reporting
Inbound phone call handling
Complex problem solver
Relationships and rapport
Strategic planning
Solution development
Team direction
Attention to Detail
Visual storytelling
Professional Dancer
Trained in multiple styles of dance since 2008, and now compete and perform professionally.
Timeline
Talent
Hbo Max
01.2022 - 01.2022
Promotional Model
24Seven
10.2019 - 02.2020
Brand Ambassador
Marley Natural
06.2017 - 09.2019
Sales Associate
Apple
06.2015 - 06.2017
Associate of Arts - Sociology
Portland State University
09.2014 - 06.2018