Gavin Moody
Littleton,CO
Summary
I am a friendly and driven student at Rock Canyon High School who has a passion for learning. I have been asked to fill a lot of positions in the passed, and my work ethic and passion for perfection allowed me to excel at each and every job I've applied myself to. My skills include manual labor, exception customer service, and public service, all with exceptional speed and efficiency.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Front of House General
Chick-fil-A
Highlands Ranch, United States
09.2021 - Current
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
Pool Technician
Metro Pools
Parker, CO
06.2021 - 08.2021
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Educated customers in proper pool operation and maintenance.
- Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
- Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
- Demonstrated courtesy, respect and professionalism to promote company values and customer care.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested systems, noting issues and completing preventive maintenance.
Education
Rock Canyon High School
Highlands Ranch, CO 08.2018 - Current
Skills
Employee Training
Customer Service
Work Ethic
Timeline
Front of House General
Chick-fil-A
09.2021 - Current
Pool Technician
Metro Pools
06.2021 - 08.2021
Rock Canyon High School
08.2018 - Current