Alta Boehlke
Correspondence And Resolution Associate
Camas,OR
Summary
Experienced writer and researcher offering strong attention to detail and critical thinking skills while reviewing documents, writing correspondence, conducting research, and performing administrative duties.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Correspondence and Resolution Associate
Fisher Investments
Camas, Washington
04.2021 - Current
- Edited letters and written material for correspondence.
- Identified issues, analyzed information and provided solutions to problems.
- Prepared documents and correspondence such as damage claims, credit and billing inquiries and service complaints.
- Managed accounts and client records of clients, observing confidentiality and extreme discretion.
- Produced and filed reports to inform senior management of current activities and progress with investigations.
Research Assistant
Pacific University
Forest Grove, OR
08.2018 - 03.2020
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Completed administrative and research duties per professor request.
- Supported department members with administrative, research and academic assistance.
- Worked both independently and collaboratively in fast-paced environment.
Education
Bachelor of Arts - Philosophy
Pacific University
Forest Grove, OR 08.2016 - 05.2020
Skills
Organization and Time Management
Problem-Solving
Data Entry and Analysis
Analytical and Critical Thinking
Writing and editing
Legal Research and Compliance
Administrative support
Additional Information
Currently enrolled in a Paralegal certificate program, eager to enter the field.
Timeline
Correspondence and Resolution Associate
Fisher Investments
04.2021 - Current
Research Assistant
Pacific University
08.2018 - 03.2020
Bachelor of Arts - Philosophy
Pacific University
08.2016 - 05.2020