DE'AIRA SMITH
Atlanta
Summary
Advanced phlebotomist and specimen processor with five years of experience in high-volume clinical settings, demonstrating expertise in complex venipuncture techniques, specimen integrity protocols, and laboratory informatics. Skilled in interdisciplinary collaboration, process optimization, and compliance with regulatory standards. Recognized for delivering precise, patient-centered care and contributing to laboratory quality improvement initiatives.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
PHLEBOTOMIST
Wellstar Kennestone hospital
Marietta
11.2023 - Current
- Conducted comprehensive verification of laboratory orders in Epic and manual
- systems, ensuring alignment with national patient safety standards and payer-
- specific requirements.
- Registered patients and accurately captured demographic, insurance, and test
- information across multiple LIS and EHR platforms (WellStar, Quest, LabCorp),guaranteeing data integrity and compliance.
- Coordinated laboratory workflows by auditing patient registrations, processingABN documentation, collecting payments, and resolving discrepancies in collaboration with physicians and administrative staff.
- Executed precise specimen processing, including centrifugation, aliquoting, and timely distribution, optimizing sample integrity for downstream testing and reference lab transport.
- Performed advanced microbiological specimen handling, including culture plating and gram stain preparation, supporting high-impact infectious disease diagnostics.
PHLEBOTOMIST
Kedplasma LLC
Lithia springs
05.2022 - 11.2023
- Served as the primary point of contact for plasma donors, providing education
- on the donation process, center policies, and the vital impact of plasma-based
- therapies.
- Performed venipuncture and plasmapheresis procedures in accordance with
- SOPs, ensuring donor safety, comfort, and adherence to quality standards
- throughout the donation process.
- Monitored donor well-being during donations, responded promptly to adverse
- reactions, and maintained a supportive, empathetic environment to foster trust
- and retention.
- Operated, calibrated, and maintained plasma donation equipment,
- troubleshooting malfunctions and ensuring operational readiness for daily
- activities.
- Accurately collected, labeled, and processed test samples, including NAT
- testing, while upholding strict data integrity and regulatory compliance.
- Maintained a clean, organized, and fully stocked donor floor, proactively
- supporting audit readiness and smooth donor flow.
- Documented donor interactions, incidents, and procedural data in electronic
- donor information systems, safeguarding confidentiality at all times.
- Collaborated with a quality-driven team to resolve donor concerns, streamline
- workflows, and uphold the highest standards of donor care and center operations
Phlebotomist
Andor Labs
Atlanta
10.2020 - 05.2022
- Adhered to HIPAA guidelines regarding patient privacy.
- Trained new staff on phlebotomy protocols and best practices.
- Verified patient information prior to specimen collection.
- Guided patients through the drug testing process, obtained informed consent and required documentation, and explained financial responsibilities related to laboratory services.
- Collected and accurately identified specimens, including blood draws and specialty samples, following strict patient identification and safety Completed and reviewed laboratory requisition forms, verifying patient and practice demographic data and ensuring all practitioner test orders were correctly documented.
- Retrieved and managed demographic information from electronic health
- records in accordance with laboratory data privacy policies.
- Packaged specimens for shipment, coordinated delivery logistics, and maintained clear communication between the medical practice and laboratory to ensure timely processing.
- Facilitated prompt communication of test results to providers and responded to related inquiries.
- Managed inventory of testing supplies, placed supply orders as needed, and ensured continuous readiness for specimen collection.
- Maintained laboratory equipment (e.g., laptops, printers) in optimal working order to support efficient operations.
- Supported administrative and operational tasks related to laboratory
- processes and specimen collection as directed by leadership
Education
Associate of Science -
Chattahoochee technical college
Marietta, Georgia 01.2025 - 02.2026
MEDICAL ASSISTANCE/PHLEBOTOMY CERTIFICATE -
Gwinnett college
Marietta, GeorgiaSkills
- Mastery of advanced venipuncture and capillary collection techniques
- Specimen processing and integrity assurance
- Chain-of-custody documentation and compliance
- Proficient use of Laboratory Information Systems (LIS)
- Proficient use of Electronic Medical Records
- Troubleshooting difficult draws and complex patient scenarios
- Infection control and biohazard safety protocols
- Interdisciplinary communication
- Patient-centered care
- Specimen triage and prioritization
- Training and mentoring of junior staff or students
Certifications Courses
- Certified Phlebotomy Technician, National Healthcare Association, 2024
- CPR/BLS First Aid Certified, American Red Cross, 2025
Timeline
Associate of Science -
Chattahoochee technical college
01.2025 - 02.2026
PHLEBOTOMIST
Wellstar Kennestone hospital
11.2023 - Current
PHLEBOTOMIST
Kedplasma LLC
05.2022 - 11.2023
Phlebotomist
Andor Labs
10.2020 - 05.2022
MEDICAL ASSISTANCE/PHLEBOTOMY CERTIFICATE -
Gwinnett college