Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dealva Antone

Sells,AZ

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance workflow efficiency and maintain cleanliness, resulting in improved customer satisfaction. Adept at conflict resolution and relationship building, ensuring a positive experience while adhering to safety standards.

Overview

7
7
years of professional experience

Work History

Deli Clerk

Bashas'
09.2023 - 02.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

CSR

Circle K
06.2017 - 09.2018
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Assisted customers in selecting suitable products and services.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Cashier

Walmart
03.2023 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Delivery Driver

DoorDash
12.2022 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Education

G.E.D -

Tucson College
Tucson, AZ
09.2013

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic
  • Active listening
  • Critical thinking
  • Relationship building
  • Conflict resolution
  • Scheduling

Timeline

Deli Clerk

Bashas'
09.2023 - 02.2024

Cashier

Walmart
03.2023 - 06.2023

Delivery Driver

DoorDash
12.2022 - 03.2023

CSR

Circle K
06.2017 - 09.2018

G.E.D -

Tucson College

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