DeAlva Jones
3901 NW 28th St Oklahoma City
Summary
I am ambitious and very driven. Very hard-working and a fast learner. A good sales representative with more than three years of excellent leadership skills and experience. I thrive on challenges and love setting goals for myself, so I have something to strive towards. I’m always looking for an opportunity to do better and achieve greatness not only for myself but for the company I’m representing.
Overview
7
7
years of professional experience
Work History
Server
Okana Resort
04.2025 - Current
- Managed high-volume dining service, ensuring timely and accurate order delivery.
- Trained and mentored new staff on menu knowledge and customer service standards.
- Collaborated with kitchen staff to streamline order preparation processes.
- Resolved customer complaints effectively, enhancing overall dining experience.
Cashier
Panda Express Restaurant
08.2022 - 03.2025
- Processed customer transactions efficiently using POS systems.
- Handled cash, credit, and debit transactions with accuracy.
- Assisted customers in product selection and inquiries effectively.
- Maintained cleanliness and organization of checkout area consistently.
Waitress
Curtis Watson’s Diner
04.2019 - 07.2022
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintained proper sanitation. Arranged place setting with pure tablecloths, napkins, and tableware to prepare for incoming guests. Presented menus to patrons. Answered patron's questions about menu items and make good recommendations. Checked on guests to verify satisfaction with meals and suggested additional items such as desserts to increase the restaurant in sales. Checked with guests to get feedback on food served, resolved issues, bring additional items, and refilled beverages. Write tickets up to give to customers.
Telemarketing
SiriusXM
02.2022 - 05.2022
- This job is based on outbound sales. My duties were to call current SiriusXM customers regarding their membership. Handle card transactions over the phone. I had to become an expert on products and learn all the stations we provide. It was pretty awesome to learn and know that SiriusXM is not just about music we provide much more than just music.
Stocker
Walmart
08.2021 - 03.2022
- My job was to separate food by categories put onto pallets and give to other coworkers to stock. Once everything was separated I went to store everything on the shelves. To which I was assigned by the manager on duty.
Salesperson
NO MADS
07.2021 - 03.2022
- I have worked for a family-owned business selling items such as T-Shirts, sweatpants, hoodies, pants, shorts, coffee mugs, and key chains. My role was to sell these thighs to people that walked by us and engage with customers. Everything we sold was custom made meaning we can make any type of print the customer wanted. We would get prints done in less than 15 minutes if not too busy. Arranged merchandise for a display to highlight new styles, attract customers and enhance sales. Gathered information from customers to create solutions that achieved business needs and desires. Improved customer service feedback through outstanding service. Placed orders, and answered phones, and emails.
Education
High School Diploma - undefined
Epic Charter School
Oklahoma City07.2022
Skills
- Product Merchandising and Distribution Product Management and Pricing Customer Seating Customer Care Work Ethic and Multitasking Positivity Leadership Customer Service
LANGUAGES
English
Timeline
Server
Okana Resort
04.2025 - Current
Cashier
Panda Express Restaurant
08.2022 - 03.2025
Telemarketing
SiriusXM
02.2022 - 05.2022
Stocker
Walmart
08.2021 - 03.2022
Salesperson
NO MADS
07.2021 - 03.2022
Waitress
Curtis Watson’s Diner
04.2019 - 07.2022
High School Diploma - undefined
Epic Charter School