Dean Baccari
Pompano Beach,FL
Summary
Hospitality professional with strong background in customer service and mixology. Skilled in crafting beverages, managing bar operations, and ensuring seamless guest experience. Known for teamwork, adaptability, and delivering exceptional results in fast-paced environment. Reliable, efficient, and focused on enhancing guest satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Bartender/Assistant Manager
Boca Black Box
01.2025 - Current
- Consistently met or exceeded sales targets through proactive selling techniques such as offering complimentary samples or suggesting popular menu items to undecided guests.
- Increased repeat business through friendly and attentive service, building rapport with regular patrons.
- Assisted in training new bartenders, sharing best practices and tips for providing exceptional service.
Lead Bartender/Assistant Manager
Strikes Cigar Lounge
09.2021 - 10.2024
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Kept detailed inventories and oversaw the ordering needs for liquor, beer, wine, and bar supplies.
Barback
Ash Cigar Lounge
01.2021 - 09.2021
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Dining Services Manager
University of Rhode Island
09.2017 - 04.2020
- Coordinated special events, such as themed dinners or guest chef appearances, enhancing the overall dining experience for patrons.
- Facilitated effective communication between front-of-house and back-of-house staff, streamlining operations and boosting teamwork.
- Oversaw facility maintenance tasks to ensure clean, safe environments for both customers and employees at all times.
General Manager/Retail Sales Associate
White Horse Vapor
01.2013 - 05.2017
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Busser/Server
Tazza Cafe
02.2012 - 01.2013
- Reset and cleaned tables quickly to prepare for new customers. Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
Bachelor of Arts - English Literature
University of Rhode Island
Kingston, RIBachelor of Arts - English Literature
Florida Atlantic University
Boca Raton, FL05-2026
High School Diploma -
Classical High School
Providence, RI05-2016
Skills
- Patience and empathy
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and hygiene
- Energy and stamina
- Superb customer service
- Fast learner
- Customer service
- Honest and dependable
- Drink presentation
Certification
- Certified Bartender, ABC Bartending School - April 2022
- Florida Certified Food Handler - July 2025
- ServSafe - Renewed November 2024
Timeline
Service Bartender/Assistant Manager
Boca Black Box
01.2025 - Current
Lead Bartender/Assistant Manager
Strikes Cigar Lounge
09.2021 - 10.2024
Barback
Ash Cigar Lounge
01.2021 - 09.2021
Dining Services Manager
University of Rhode Island
09.2017 - 04.2020
General Manager/Retail Sales Associate
White Horse Vapor
01.2013 - 05.2017
Busser/Server
Tazza Cafe
02.2012 - 01.2013
Bachelor of Arts - English Literature
University of Rhode Island
Bachelor of Arts - English Literature
Florida Atlantic University
High School Diploma -
Classical High School
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