Dean Beck
Simi Valley,CA
Summary
Dedicated Field Service Consultant with strong technical support and client relationship development skills. Leads a team to effectively manage schedules and resolve issues, ensuring dealership satisfaction. Committed to training staff and building a cohesive team environment.
Ambitious individual with strong problem-solving, communication, and teamwork strengths. Demonstrates reliability and initiative in all tasks, adapting quickly to new challenges. Eager to contribute positively to team goals and support workplace success.
Overview
2
2
years of professional experience
Work History
Field Service Consultant Team Lead
MSXi
Simi Valley, CA
10.2024 - Current
Lead a team of 13 Field Service Consultants covering 16 Stellantis Dealerships to assist dealerships to prevent vehicle buyback.
Education
Associate of Science - Aviation Maintenance
West Los Angeles College
Culver City, CASkills
- Client relationship building
- Schedule management
- Issue resolution
- Technical support
- Networking
- Negotiation tactics
- Staff education and training
- Repairs expertise
- Strong work ethic
- Attention to detail
- Listening skills
- Multitasking and organization
- Excellent communication
- Team collaboration
- Performance goals
- Documentation and reporting
- Customer relations
- Public speaking
Timeline
Field Service Consultant Team Lead
MSXi
10.2024 - Current
Associate of Science - Aviation Maintenance
West Los Angeles College